Housekeeper

Hawthorn Retirement Group; Bethlehem (Northampton County); On-site; USD 17,000 - 22,000; Full time

Job summary

Hawthorn Retirement Group is hiring a full-time housekeeper to maintain resident apartments and common areas in a senior living community. The role emphasizes courteous service, adherence to Hawthorn procedures, and cross-training in other positions as directed by the supervisor.

The position requires attention to sanitation standards, strong communication in English, and ability to work in a busy environment.

Qualifications

• Must be at least 18 years old.
• Ability to perform housekeeping duties following sanitation standards and current guidelines.
• Ability to communicate clearly with residents in care and cleaning of their apartments.
• Ability to present meal alternatives to residents and guests.
• General knowledge of sanitation and safe food handling practices.

Responsibilities

• Regular attendance and punctuality as scheduled.
• Maintain knowledge of Hawthorn Senior Living Employee Handbook.
• Adhere to all company policies, procedures and standards.
• Clean resident apartments according to Hawthorn guidelines: vacuum carpets, spot clean, dust surfaces, clean bathrooms and kitchenette, defrost fridge, remove trash.

Skills

Housekeeping

Communication

Safety

Time management

Job description

Description

Sterling Heights, the premier independent living for active seniors in Bethlehem, is now hiring for a full-time housekeeper!

GENERAL DESCRIPTION OF POSITION

Cleans resident apartments and community common areas following The Hawthorn Way. Serves meals to residents’ tables in a courteous and friendly manner, following Hawthorn Senior Living procedures. This position is considered a universal employee /worker and will be crossed trained in other positions as directed by the supervisor.

REQUIRED KNOWLEDGE, SKILLS, ABILITIES & BEHAVIORS

• Must be at least 18 years old.
• Ability to perform housekeeping duties following housekeeping sanitation standards and current guidelines.
• Ability to communicate, in a clear and concise manner with residents in the care and cleaning of their apartments.
• Ability to present meal alternatives to residents and guests.
• Have a general knowledge of sanitation and safe food handling practices.

• Embodies a patient and creative attitude with the ability to “think outside the box.”
• Demonstrates a commitment to and respect for all individuals.
• Able to communicate effectively in English, both verbally and in writing, with residents, guests and staff.
• Builds on basic learning and carries it from one situation to another.
• Demonstrates critical thinking skills in problem solving and decision making.
• Asks questions and seeks assistance.
• Takes responsibility to eliminate the source of problems.
• Ability to prioritize and organize multiple work duties.
• Demonstrates excellent communication skills, taking into consideration body language, filters, listening, paraphrasing and questions with co-workers and residents of diverse ethnic and cultural backgrounds.
• Demonstrates ability to work efficiently and pleasantly in an extremely busy work environment, to deal with difficult situations in a calm manner and be a team player.

• Ability to work under time constraints and meet department deadlines.

SUPERVISORY RESPONSIBILITIES

• None

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Regular, on-site, attendance and punctuality are required as scheduled.
• Takes responsibility for maintaining current knowledge of the Hawthorn Senior Living Employee Handbook.
• Adheres to all Company policies, procedures and standards.

• Cleans resident apartments according to Hawthorn guidelines and schedule, including but not limited to:
  • Vacuuming carpets
  • Spot cleaning carpets as necessary
  • Cleaning ceilings and walls as necessary (e.g., removing cobwebs)
  • Dusting furniture, shelves, light fixtures, and other surfaces
  • Cleaning bathroom, including shower stall, sink, toilet, counter, and floor
  • Cleaning kitchenette, including sink, counter, refrigerator, and floor
  • Defrosting refrigerator as necessary
  • Removing trash
• ...
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