Housekeeper

Island Hospitality Management; San Mateo (CA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Healthcare including Medical, Dental, and Vision Insurance

PTO and Payroll Incentives

401(k) Retirement plan with employer match

Employee discounts and free room nights

Job summary

Island Hospitality Management is seeking a Housekeeper in San Mateo, California, to ensure overall cleanliness of the hotel while providing exceptional guest satisfaction. Key responsibilities include executing basic housekeeping tasks, restocking supplies, and maintaining brand standards.

The ideal candidate is a motivated team player with strong problem-solving skills and the ability to manage stress effectively. A comprehensive benefits package including healthcare and retirement plans is offered, along with opportunities for career growth through formal training.

Qualifications

• Highly motivated team player with strong initiative and problem-solving skills.
• Ability to work well in stressful situations and provide excellent guest service.

Responsibilities

• Maintain overall cleanliness of the hotel and ensure guest satisfaction.
• Provide basic housekeeping duties and restock supplies as needed.
• Notify supervisors of any damages or disturbances.

Skills

Team player

Problem-solving

Guest service

Stress management

Job description

Description

Our team is looking to add a Housekeeper to be responsible for the overall cleanliness of the hotel, ensuring guest satisfaction, and meeting product quality standards.

Schedule Flexibility

This position may require flexible scheduling availability.

Requirements

• Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging the room after guests check out.
• Ensure all rooms are cared for according to brand and IHM standards.
• Notify supervisors of any damages, deficits, and/or disturbances.

Job Qualifications

• Highly motivated team player with strong initiative and desire for achievement; must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
• Ability to work well in stressful situations.
• Readily available and approachable for all guests while providing excellent guest service.

Physical Demands

While performing the duties of this job, the employee is regularly required to stand, sit, or walk for an extended period of time. The employee is also regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. The number of hours scheduled to work during the week is variable and is based on guest occupancy, season, staffing, and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.

Training

Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business.

Rewarding Benefits Package

• Healthcare including Medical, Dental, and Vision Insurance.
• HSA & FSA plans available.
• Dependent care FSA.
• Identity Theft Protection Insurance.
• Commuter benefits including transit & parking.
• Pet Insurance.
• PTO and Payroll Incentives for Annual Wellness Exams.
• Employee Assistance Program.
• Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services.
• Paid Sick and Vacation Time.
• Family Leave.
• 401(k) Retirement plan – IHM matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution.

Rewarding Hard Work

• Incentive based bonus program.
• Free room nights at our hotels and employee discounts within your hotel brand.
• Discounts for friends and family within your hotel brand.
• Team Member of the Month, Quarter, and Year recognition and bonus.
• Discounted tickets to theme parks, movies, and more through Tickets at Work.
• Career Growth through our in-house training program with a path personalized to your desired goals.
• Referral bonus program to any of our locations.

Equal Opportunity Employer

Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.