Housekeeper

Island Hospitality Management; Charlotte (NC); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Healthcare including Medical, Dental, and Vision Insurance

Pet Insurance

401(k) Retirement plan with matching

Incentive based bonus program

Free room nights and employee discounts

Paid Sick and Vacation Time

Job summary

Island Hospitality Management in Charlotte, North Carolina is seeking a Housekeeper responsible for maintaining the cleanliness of hotel rooms and ensuring guest satisfaction. This role requires flexibility in scheduling and the ability to handle various housekeeping tasks efficiently.

The ideal candidate should be a motivated team player, effective in solving problems, and providing excellent guest service.

Employees enjoy a rewarding benefits package including healthcare, paid time off, and a 401(k) retirement plan.

Qualifications

• Highly motivated team player with strong initiative.
• Ability to handle stressful situations effectively.
• Readily available and approachable for guests.

Responsibilities

• Maintain overall cleanliness of hotel rooms.
• Perform basic housekeeping duties such as changing sheets and restocking supplies.
• Notify supervisors of damages or disturbances.

Skills

Team player

Problem-solving

Guest service

Ability to work under stress

Job description

Description

Our team is looking to add a Housekeeper to be responsible for the overall cleanliness of the hotel, ensuring guest satisfaction and meeting product quality standards. This position may require flexible scheduling availability.

Requirements

• Provide basic housekeeping duties including changing the sheets, arranging the towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging the room after guests check out.
• Ensure all rooms are cared for according to brand and IHM standards.
• Notify supervisors of any damages, deficits, and/or disturbances.

Job Qualifications

• Highly motivated team player with strong initiative and desire for achievement. Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary.
• Ability to work well in stressful situations.
• Readily available and approachable for all guests while providing excellent guest service.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time, lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.

Training

Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

Team Member Wellness Program

How We Thank You For All You Bring To The Team.

Rewarding Benefits Package

• Healthcare including Medical, Dental, and Vision Insurance
• HSA & FSA plans available
• Dependent care FSA
• Identity Theft Protection Insurance
• Commuter benefits including transit & parking
• Pet Insurance
• PTO and Payroll Incentives for Annual Wellness Exams
• Employee Assistance Program
• Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
• Paid Sick and Vacation Time
• Family Leave
• 401(k) Retirement plan – IHM matches 100% up to 3% of salary and an extra 50% on the next 2% of salary. 401(k) is fully vested upon the first contribution.

Rewarding Hard Work

• Incentive based bonus program
• Free room nights at our hotels and employee discounts within your hotel brand
• Discounts for friends and family within your hotel brand
• Team Member recognition and bonus
• Discounted tickets to theme parks, movies, and more through Tickets at Work
• Career Growth through our in‑house training program with a path personalized to your desired goals
• Referral bonus program to any of our locations

Equal Opportunity Employer

Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.