Housekeeper

The Westin Richmond; Richmond (VA); On-site; USD 29,000 - 42,000; Full time

Job summary

The Westin Richmond is seeking a dedicated Housekeeper to maintain clean and welcoming guest rooms in accordance with brand standards. You will remake beds, clean bathrooms, and restock amenities to ensure exceptional guest experiences.

Responsibilities include deep cleaning, reporting maintenance needs, and supporting other housekeeping staff in busy environments. High school or equivalent preferred; previous hotel experience is helpful.

Qualifications

• Must be able to read and write to facilitate communication.
• Must be able to communicate and understand language used in the workplace.
• Must have good communication skills.

Responsibilities

• Clean guest rooms to hotel standards, restocking amenities and supplies.
• Strip and remake beds, vacuum floors, wash bathrooms and windows.
• Report maintenance needs and participate in deep cleaning tasks as assigned.
• Assist other housekeeping staff to keep areas clean and organized.
• Attend required hotel meetings and adhere to health standards.

Skills

Communication skills

Reading and writing

Education

High school diploma or equivalent

Job description

POSITION PURPOSE

Clean guest rooms in accordance with established company, brand or hotel standards to allow a sufficient quantity of vacant and clean rooms as well as expeditious cleaning of occupied guest rooms and hallways.

ESSENTIAL FUNCTIONS

• Strip and remake beds according to the standards set forth by the hotel
• Sweep and wash floors, vacuum carpet, wash walls, clean windows, dust furniture and fixtures
• Clean shower, tubs, sinks and bathroom items
• Remove trash and replenish guest amenities and supplies
• Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests
• Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards
• Assist other housekeeping employees in maintaining clean and organized work and public areas
• Perform deep cleans as assigned
• Regularly check rooms for repairs and refurbishing and notify Executive Housekeeper of areas that need attention
• Report lost and found items to the Executive Housekeeper
• Maintain storage room and stock cart
• Record room status on work assignment sheets
• Ensure special guest requests and VIP rooms receive the designated extras
• Attend required hotel meetings

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

Must be able to communicate and understand language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills.

PHYSICAL DEMANDS

Must be able to stand and exert well-paced mobility for up to 8 hours in length. Must be able to exert well-paced ability to work in a busy environment. Must have the ability to bend, squat and lift 20 lbs. on a regular and continuing basis and occasionally lift up to 50 lbs. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. Must be able to exert well-paced ability in limited space. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment.

Education

High school or equivalent education preferred.

Experience

Housekeeping/Hotel experience preferred.