Housekeeper

Grand-Adirondack-Hotel; Village of Lake Placid (NY); On-site; USD 30,000 - 42,000; Full time

Job summary

Grand Adirondack Hotel in Lake Placid, NY seeks a diligent housekeeper to maintain guest rooms and building safety. You will perform cleaning tasks such as changing linens, vacuuming, dusting, and sanitizing bathrooms to ensure a safe, welcoming environment for guests and staff.

The role requires reliable teamwork, strong customer service, and adherence to health and safety standards. You will report issues promptly and assist in all housekeeping areas as needed.

Qualifications

• Knowledge of health and safety policies.
• Ability to communicate effectively with guests.
• Ability to work in a place with varying noise levels.
• Strong customer service and professional appearance.

Responsibilities

• Work in a safe/efficient manner to assure quality.
• Report any problem areas affecting safety, security and operating condition.
• Change bed linen daily.
• Vacuum carpeting.
• Dust all furniture (frames, beds, lamps, TVs, dressers).
• Remove fingerprints and smudges on mirrors and windows.
• Thoroughly clean bathroom areas (shower, sink, floor, toilet).
• Ensure standard room setup is complied with.
• Report damages found in a room immediately.
• Assist in maintaining all front/back housekeeping areas incl. laundry room and linen closets.
• Report missing items in rooms and personal guest items found in vacant rooms.
• Notify Executive Housekeeper of rollaways or cribs for pickup/storage.
• Take responsibility for master floor keys and return daily.
• Turn in all lost and found items to Executive Housekeeper immediately.
• Shut off lights, TVs and air conditioners when leaving room; assist as directed.

Skills

Safety compliance

Guest communication

Customer service

Teamwork

Self-starter

Problem solving

Tools

Vacuum

Cleaning supplies

Safety equipment

Job description

Position Summary:

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates, and vendors.

Essential Job Functions:

1. Works in a safe/efficient manner to assure quality
2. Reports any problem areas, which affect the safety, security, and operating condition of the hotel.
3. Change bed linen daily.
4. Vacuum carpeting.
5. Dust all furniture (picture frames, bed frames, lamps, TVs, dressers).
6. Remove fingerprints and smudges (ex. mirrors, shiny surfaces, windows, etc.).
7. Thoroughly clean the bathroom area - wash shower stall, sink, floor, toilet, etc.
8. Make sure that the standard room set-up is complied with.
9. Report immediately all damage found in a room.
10. Assist in maintaining all front of house and back of house housekeeping areas including laundry room and linen closets.
11. Report immediately all missing items in room. Report immediately personal guest items found in vacant rooms.
12. Notify Executive Housekeeper of all rollaways or cribs in rooms for pick-up and storage.
13. Take responsibility for master floor keys and make sure it is turned in daily.
14. Turn in immediately all "lost and found" items to Executive Housekeeper.
15. Shut off all lights, TVs and air conditioners when leaving room.Assist housekeeper in any additional cleaning chores she may assign.

Positions Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Knowledge of and ability to comply with workplace statutory requirements, including health and safety, fire prevention, hygiene, and handling of potentially harmful substances
• Ability to communicate effectively with hotel guests, i.e., to announce arrival at door and to clearly understand requests from guests
• Strong ability to use cleaning supplies, vacuum, safety equipment, and other equipment and materials used in carrying out housekeeping functions
• Ability to work effectively in a place of varying levels of noise
• Ability to solve problem relating to guests, with strong customer service skills
• Strong self-starting personality and ability to display professional attitude and appearance always
• Ability to work in a team setting, providing support to co-workers whenever called upon to offer assistance