Housekeeper

TPG Hotels and Resorts; Providence (RI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Disability Insurance

401(k) Retirement Plan

Paid Time Off, Vacation and Holidays

Employee Discounts on hotel stays

Job summary

TPG Hotels and Resorts is seeking a Room Attendant to maintain clean, orderly guest rooms and public areas within our Providence, RI properties. You will clean rooms, sanitize bathrooms, restock supplies, and ensure a welcoming atmosphere for guests.

In this role, you will interact with guests professionally, support safety and sanitation standards, and report maintenance needs to the supervisor. Flexibility to work evenings, weekends, and holidays is required.

Qualifications

• Experience in housekeeping or related role is a plus.
• Attention to detail and cleanliness standards are essential.
• Ability to work independently and manage room assignments efficiently.
• Good communication with guests and team members is important.
• Basic safety and sanitation knowledge is required.

Responsibilities

• Clean and tidy guest rooms according to standards such as dusting, vacuuming, linens, and beds.
• Thoroughly sanitize bathrooms and fixtures.
• Dust and wipe furniture and surfaces in rooms and public areas.
• Restock toiletries, towels, and linens as needed.
• Empty trash and replace liners in rooms and common areas.
• Sweep, mop, and vacuum floors in rooms and corridors.
• Identify and report maintenance or repair needs.
• Monitor lost and found items and report to supervisor.
• Interact professionally with guests and respond to requests.
• Maintain privacy and security by following procedures.

Skills

Attention to detail

Independent work

Guest communication

Safety & sanitation

Flexibility

Job description

Job Overview

The Room Attendant is a crucial member of the hospitality team responsible for maintaining cleanliness, order, and a welcoming atmosphere in guest rooms, public areas, and other designated spaces. They play a key role in ensuring guest satisfaction and a positive guest experience.

• Room Cleaning: Clean and tidy guest rooms according to established standards, including dusting, vacuuming, changing linens, and making beds.
• Bathroom Maintenance: Thoroughly clean and sanitize bathrooms, including fixtures, surfaces, and amenities.
• Surface Cleaning: Dust and wipe down furniture, surfaces, and decorative items in guest rooms and public areas.
• Restocking: Refill supplies such as toiletries, towels, and linens in guest rooms.
• Trash Removal: Empty trash bins and replace liners in guest rooms and common areas.
• Floor Care: Sweep, mop, and vacuum floors in guest rooms, hallways, and public spaces.
• Report Maintenance Issues: Identify and report any maintenance or repair needs to appropriate personnel.
• Lost and Found: Keep an eye out for lost items in guest rooms and public areas and report them to the supervisor.
• Guest Interaction: Interact professionally and courteously with guests, responding to their requests and inquiries as needed.
• Privacy and Security: Respect guests' privacy and maintain security standards by following established procedures.

Skills And Abilities

• Previous experience in housekeeping or a related role is a plus.
• Attention to detail, thoroughness and knowledge in proper cleaning techniques, chemicals, and equipment.
• Ability to work independently and efficiently to complete assigned rooms, organize housekeeping carts, and all other assigned tasks.
• Strong communication skills for interacting with guests and team members.
• Basic understanding of safety and sanitation practices.
• Flexibility to work nights, weekends, and holidays as needed.

Working Conditions & Physical Effort

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.

Benefits

Benefits for Full Time employees may include:

• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Identity Theft Protection
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Paid Time Off, Vacation and Holidays
• Employee Assistance Program
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*

Part-Time Benefits Also Available!