Housekeeper

TPG Hotels & Resorts; Wilmington (NC); Ibrido; USD 17.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, Dental and Vision Insurances

Disability Insurances

Flexible Spending Accounts

401(k) Retirement Plan with company mM

Paid Time Off, Vacation and Holidays

Employee Assistance Program

Amazing hotel discounts to TPg family

Descrizione del lavoro

TPG Hotels & Resorts is seeking a Room Attendant to maintain cleanliness in guest rooms and public areas, ensuring a welcoming atmosphere and high guest satisfaction. Responsibilities include cleaning, restocking supplies, and reporting maintenance issues.

Flexibility to work nights, weekends, and holidays is required. Experience in housekeeping is a plus; attention to detail and strong communication skills are essential to interact with guests and team members while upholding safety and

Competenze

• Previous experience in housekeeping or related role is a plus.
• Attention to detail and knowledge of proper cleaning techniques, chemicals, and equipment.
• Ability to work independently and efficiently to complete rooms and organize housekeeping carts.
• Strong communication skills for interacting with guests and team members.
• Flexibility to work nights, weekends and holidays as needed.

Mansioni

• Clean and tidy guest rooms according to established standards.
• Sanitize bathrooms and amenities.
• Restock toiletries, towels, and linens.
• Empty trash and maintain cleanliness in guest rooms and public areas.
• Sweep, mop, and vacuum floors in rooms and corridors.
• Report maintenance issues to appropriate personnel.
• Maintain privacy and security by following procedures.
• Interact professionally with guests and respond to requests.
• Identify lost and found items and report them.

Conoscenze

Attention to detail

Communication skills

Independent working

Cleaning knowledge

Descrizione del lavoro

Job Overview

The Room Attendant is a crucial member of the hospitality team responsible for maintaining cleanliness, order, and a welcoming atmosphere in guest rooms, public areas, and other designated spaces. They play a key role in ensuring guest satisfaction and a positive guest experience.

• Room Cleaning: Clean and tidy guest rooms according to established standards, including dusting, vacuuming, changing linens, and making beds.
• Bathroom Maintenance: Thoroughly clean and sanitize bathrooms, including fixtures, surfaces, and amenities.
• Surface Cleaning: Dust and wipe down furniture, surfaces, and decorative items in guest rooms and public areas.
• Restocking: Refill supplies such as toiletries, towels, and linens in guest rooms.
• Trash Removal: Empty trash bins and replace liners in guest rooms and common areas.
• Floor Care: Sweep, mop, and vacuum floors in guest rooms, hallways, and public spaces.
• Report Maintenance Issues: Identify and report any maintenance or repair needs to appropriate personnel.
• Lost and Found: Keep an eye out for lost items in guest rooms and public areas and report them to the supervisor.
• Guest Interaction: Interact professionally and courteously with guests, responding to their requests and inquiries as needed.
• Privacy and Security: Respect guests' privacy and maintain security standards by following established procedures.

Skills And Abilities

• Previous experience in housekeeping or a related role is a plus.
• Attention to detail, thoroughness and knowledge in proper cleaning techniques, chemicals, and equipment.
• Ability to work independently and efficiently to complete assigned rooms, organize housekeeping carts, and all other assigned tasks.
• Strong communication skills for interacting with guests and team members.
• Basic understanding of safety and sanitation practices.
• Flexibility to work nights, weekends, and holidays as needed.

Working Conditions & Physical Effort:

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.

Benefits for Full Time employees may include:

• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Flexible Spending Accounts
• 401(k) Retirement Plan with company match
• Paid Time Off, Vacation and Holidays
• Employee Assistance Program
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*

Part-Time Benefits Also Available!

EEO/VET/DISABLED

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.