Housekeeper

Thrive Communities

Portland (OR)

On-site

USD 30,000 - 33,000

Full time

38 hours ago

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Benefits offered by this job

34 Paid Days Off (PTO)

Employer matched 401k

Discretionary bonus potential

Leasing & Renewal commissions

No-cost medical, dental, vision

Long-term disability insurance

Life insurance

EAP

Voluntary insurance options

Pet Insurance discounts

Parking & Transit benefits

Professional development reimbursement

Training and growth plans

Company parties & events

Job summary

Thrive Communities is seeking a dedicated housekeeper to maintain clean and inviting grounds, offices, and common areas across our properties in Portland. You will vacuum, mop, stock restrooms, collect trash, and assist with unit prep after move-outs to ensure a smooth resident experience.

We value prior housekeeping or custodial experience and strong customer-service skills. A collaborative, proactive approach helps our teams deliver excellent living environments and stand behind Thrive's

Qualifications

Housekeeping or custodial experience preferred.
Experience in a customer service or customer-facing role.
Strong team player with willingness to learn and take initiative

Responsibilities

Ensures grounds, office, and common areas maintain a professional, tidy appearance.
Vacuum, sweep, and mop floors
Clean and stock restrooms
Collect and dispose of trash
Notify managers and maintenance team of necessary repairs, hazards, or low inventory items.
Cleans, spiffs, and helps to prepare units after move-out and before move-in
Contributes to a positive team environment and commits to Thrive's values
Performs any additional duties assigned by Maintenance Supervisor and Community Manager, and assists maintenance team, as needed

Skills

Housekeeping experience

Customer service

Team player

Job description

Feel Seen at Thrive!

Learn more about Elm Row here: www.liveelmrow.com

Feel Seen at Thrive!

Learn more about Elm Row here: www.liveelmrow.com

Pay Range

$22 - 24 per hour

Schedule

Full-time; Sunday - Thursday, 8 am - 5 pm

Thrive's purpose is to be the most trusted partner in property management by delivering outstanding results for clients, inspiring associate engagement, and elevating living experiences for residents. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive!

Our Values are simple: Do the Right Thing, Do Work to be Proud of, and Be a Great Place to Work.

Benefits

34 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, and Paid Birthday)
Employer matched 401k retirement plan
Discretionary bonus potential
Eligible for earned Leasing & Renewal commissions
$0 premium medical, dental, and vision insurance effective 1st of the month following your start date
Fully covered Long-term disability insurance for associates
Fully covered life insurance policy for associates with supplemental life insurance options
24/7 Everyday Assistance Program (EAP)
Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance
Pet Insurance discounts
Parking & Transit Commuter Benefits
Annual professional development reimbursement
Training opportunities and career progression/growth plans
Company-wide parties and events

Job Responsibilities

Ensures grounds, office, and common areas maintain a professional, tidy appearance
Vacuum, sweep, and mop floors
Clean and stock restrooms
Collect and dispose of trash
Notify managers and maintenance team of necessary repairs, hazards, or low inventory items.
Cleans, spiffs, and helps to prepare units after move-out and before move-in
Contributes to a positive team environment and commits to Thrive's values
Performs any additional duties assigned by Maintenance Supervisor and Community Manager, and assists maintenance team, as needed

Desired Qualifications

Prior housekeeper or custodial experience preferred
Prior experience in a customer service or customer facing role
Strong team player with the willingness to learn and take initiative on tasks and projects

Desired Competencies

Detail oriented with the ability to provide accurate and timely service.
Must be able to work in a fast-paced and customer service oriented environment.
Ability to de-escalate conflict and remain calm and courteous at all times.
Respects and understands diverse cultural and socio-economic backgrounds.
Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.
Specific and thorough in communication with residents, vendors, subordinates, home office departments, ownership, and leadership.
Performs duties under pressure and meets multiple and competing deadlines.
Works as part of a team, delegates effectively, as well as works independently.
Takes instructions and feedback from supervisors in a productive manner, and is able to follow direction, learn, and grow with a positive outlook.
Exercises strong problem-solving skills.
Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.
Strong time management, organizational and prioritization skills.
Ability to read, write, speak and comprehend English using correct grammar and punctuation.
Ability to respond to after hours emergencies, as needed

Physical Requirements

100% in-person position. Must be available to be physically present at sites being supported.
Stand, walk, crawl, bend, stoop, or sit alternatively depending on the specific needs of the day.
Estimated 66% - 100% of time is spent on feet.
Prolonged periods of sitting at a desk and working on a computer and/or speaking on a phone and radio.
Ability to physically walk the property and units, which may include climbing stairs and navigating uneven surfaces or construction zones.
Ability to be physically present onsite at the property during normal business hours to greet guests, handle property operations, provide tours, etc.
Ability to lift/move/push/pull up to 150 lbs. on occasion with a frequent need to lift/push/pull 25 lbs. - 75lbs.
Works both indoors (majority of the time) and outdoors in all weather conditions.
Must be able to commute to locations where there is need.

Equal Employment Opportunity

Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.

Background Check & Drug Screen Policy

Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed on an individual basis by a designated HR representative. For questions on the screening process, please contact hr@thrivecommunities.com.

The 4-panel Drug Screen Tests For The Following