Housekeeper

Equity LifeStyle Properties; Pine Island (MN); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Generous 401(k) employer match

Paid vacations, holidays, and sicktime

Job summary

Equity LifeStyle Properties in Minnesota seeks an experienced housekeeper to keep resort offices, clubhouses, cabins and rentals clean, as part of delivering a five-star guest experience.

You will manage cleaning supplies, assist maintenance staff, support guest inquiries, and work weekends/holidays. A high school diploma and 1–3 years in housekeeping are required; valid driver's license and ability to lift up to 50 pounds. Benefits included.

Qualifications

• High school diploma or equivalent is required.
• 1-3 years in housekeeping experience preferred.
• Knowledge of cleaning products and proper handling.
• Previous housekeeping experience is a plus.
• Organizational skills and attention to details are essential.
• Valid drivers license with clean driving record and current auto insurance.
• Ability to lift up to 50 pounds.
• Weekend and holiday availability is required.

Responsibilities

• Clean resort offices, clubhouse, public areas and models including mopping, dusting, vacuuming and trash removal.
• Clean cabins and rentals to prepare for new guests.
• Maintain rentals and common areas to standard.
• Track cleaning supply inventory and request refills.
• Report maintenance concerns to Resort Manager or Maintenance Supervisor.
• Assist maintenance staff and other team members as needed.
• Assist with cleaning up guest activities and events.
• Respond to guest inquiries professionally and promptly.
• Resolve guest-related issues with a positive attitude.
• May drive a motorized vehicle to run errands or pick up supplies.

Skills

Cleaning knowledge

Attention to detail

Organizational skills

Customer service

Valid drivers license

Physical endurance

Education

High school diploma or equivalent

Tools

Cleaning supplies knowledge

Job description

What you’ll do:

Our housekeepers make sure that our resorts are clean and tidy to ensure that our guests have a five-star experience. Your job will include:

• Housekeepers clean the resort office, clubhouse, public access areas and models as directed, including mopping, dusting, vacuuming and removing trash.
• Housekeepers also clean cabins and rentals to prepare for new guests.
• Keep rentals and common areas clean and maintain them to our standards.
• Keep track of cleaning supply inventory and request refills as needed.
• Report any maintenance concerns for repairs in common areas, vacant or rental homes to the Resort Manager or Maintenance Supervisor.
• As a housekeeper you will also assist the maintenance staff and other staff members as needed.
• Assist with cleaning up resort-sponsored guest activities and functions.
• Assist your Resort Manager in responding to guest inquiries in a timely, professional manner and with patience and concern.
• Solve guest-related problems and address conflicts with a positive attitude.
• Housekeepers may also drive a motorized vehicle to run errands and/or pick up supplies as needed.
• Work closely with management and the management staff to maintain open communications and make sure that the resort team is integrated and coordinated.
• Provide outstanding customer service.

Experience & skills you need:

• High school diploma or the equivalent.
• One to three years of experience in a housekeeping role.
• Knowledge of cleaning supplies and products.
• Previous housekeeping experience is a plus.
• Organizational skills and attention to details.
• Valid driver’s license, good driving record and current auto insurance.
• Ability to lift up to 50 pounds.
• Willing and able to work weekends and holidays as needed.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including:

• medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Equity LifeStyle Properties (NYSE: ELS) is the leading operator of Manufactured Home Communities, RV Resorts and Campgrounds in North America.

Our appealing properties, located in the most desirable regions of the country, offer a variety of homes and camping options to meet a wide range of customers' needs.

ELS has a strong national presence with more than 400 communities and resorts in 32 states and British Columbia and a team of more than 4000 employees.