Housekeeper

Owensboro Racing & Gaming; Owensboro (KY); On-site; USD 24,000 - 32,000; Full time

Job summary

Owensboro Racing & Gaming in Owensboro, KY is seeking a Housekeeper to maintain cleanliness on the gaming floor, in public spaces, and employee areas while delivering friendly guest service. Responsibilities include cleaning, restocking, and adhering to safety and sanitation standards.

The role requires attention to detail, reliable attendance, and the ability to work weekends, holidays, and nights. Prior hospitality or gaming experience is preferred and a Kentucky gaming license may be required.

Qualifications

• High school diploma or equivalent preferred.
• Prior housekeeping or custodial experience preferred.
• Able to obtain Kentucky gaming license.
• Knowledge of cleaning techniques, equipment, and materials.

Responsibilities

• Clean bathrooms, public areas, and gaming floor.
• Replenish amenities per policies.
• Sanitize public areas and facilities.
• Respond to guest requests promptly.
• Use cleaning chemicals safely.
• Report maintenance issues.
• Inspect areas for cleanliness and safety.
• Stock cleaning supplies.
• Follow safety protocols.
• Maintain organized work area.
• Adhere to uniform and grooming standards.

Skills

Attention to detail

Time management

Teamwork

Interpersonal skills

Flexibility

Communication skills

Safety awareness

Dependability

Education

High school diploma

Kentucky gaming license

Job description

Position Title

Housekeeper

Location

Owensboro, KY 42303

Job Summary

The Housekeeper is responsible for maintaining cleanliness and hygiene standards throughout the gaming floor, public spaces, and employee areas. This role involves ensuring that all areas remain neat, safe, and sanitary for both guests and staff, while delivering excellent customer service.

Essential Duties And Responsibilities

• Perform cleaning duties in bathrooms, public areas, and gaming floor, including dusting, vacuuming, mopping, and wiping down surfaces.
• Ensure all amenities are replenished according to policies and guest expectations.
• Clean and sanitize public areas such as the gaming floor, lobby, bathrooms, and hallways.
• Respond to guest requests for additional amenities or assistance promptly and professionally.
• Use cleaning chemicals and equipment safely and follow all safety guidelines.
• Report maintenance issues such as faulty equipment, broken furniture, or plumbing problems to the supervisor or maintenance team.
• Inspect bathrooms and public areas regularly to ensure compliance with cleanliness and safety standards.
• Follow all facility policies and procedures related to cleanliness, safety, and sanitation.
• Assist in stocking and inventory management of cleaning supplies.
• Follow all safety protocols, including emergency procedures and proper handling of cleaning agents.
• Maintain a clean and organized work area at all times.
• Adhere to uniform and grooming standards set by the facility.
• Other duties as assigned.

Standards Of Performance

• Consistently meets or exceeds cleanliness and guest service expectations.
• Follows safety protocols and procedures at all times.
• Maintains professional appearance and demeanor.
• Demonstrates reliability in attendance and punctuality.
• Works efficiently and effectively with minimal supervision.
• Must be available to work when needed, including weekends, holidays, and nights.

Required Skills And Abilities

• Strong attention to detail and commitment to cleanliness and hygiene.
• Ability to follow verbal and written instructions accurately.
• Effective time management and organizational skills.
• Ability to work independently or as part of a team.
• Strong interpersonal skills with a friendly, professional demeanor.
• Ability to stay calm and courteous under pressure.
• Basic understanding of cleaning chemicals and safety data sheets.
• Dependability and a strong work ethic.
• Flexibility to adapt to changing schedules or tasks.

Education And Experience

• High school diploma or equivalent preferred.
• Prior experience in housekeeping or custodial services, particularly in hospitality or gaming environment, is preferred.
• Knowledge of cleaning techniques, equipment, and materials.
• Strong communication skills, including the ability to respond to guest requests in a professional and friendly manner.
• Able to obtain and maintain a valid Kentucky gaming/racing license.

Physical Requirements & Working Conditions

Employees are regularly required to stand, speak, hear, use hands, and reach with hands and arms. Occasional sitting may be required. Vision must include close and distance vision, color and depth perception, and peripheral vision. The employee must occasionally lift or move up to 10 pounds. Noise levels may vary from moderately quiet in office areas to loud on the gaming floor, and employees may be exposed to cigarette smoke on the gaming floor. Reasonable accommodations can be made for disabilities.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.