Housekeeper

Sheraton; Novi (MI); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

401(k)

Health insurance

Room discounts

Employee food & beverage discounts

Paid time off

Disability insurance

Life insurance

Job summary

Driftwood Hospitality Management seeks a dedicated housekeeping associate to clean and maintain guest rooms according to standards. The role operates 24/7 with varying shifts and requires attention to detail and safety compliance.

Starting pay is $17/hour. You will stock supplies, follow knocking procedures, and report any damages or hazards while ensuring a neat and secure environment for guests.

Qualifications

• Ability to bend, reach, and dust to clean rooms and beds.
• Ability to stand and walk for extended periods while performing duties.
• Communicate effectively with guests and team members.
• Maintain attention to detail to ensure rooms meet standards.
• Follow safety and security procedures at all times.

Responsibilities

• Stock housekeeping supplies and maintain inventory for each room.
• Observe proper knocking procedures before entering guest rooms.
• Clean and prepare guest rooms and ensure amenities are stocked.
• Mark rooms as cleaned for supervisor inspection.
• Report damages, hazards, or lost items to management.

Skills

Bend and reach to dust

Stand and walk long hours

Interpersonal communication

Attention to detail

Safety awareness

Job description

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.Starting pay $17/hour.JOB SUMMARYResponsible for cleaning and maintaining the guest rooms areas according to company procedures and at a level that meets or exceeds company standards.ESSENTIAL JOB FUNCTIONSThis description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.Stocks housekeeping bag to ensure that enough cleaning needs, equipment and amenities are available to properly clean each room.Observes knocking procedures upon entering a guest room.Cleans the guest rooms assigned. Ensures the amenities are stocked for each cleaned room. Completes entire housekeeping checklist.Accurately marks clean rooms to supervisor for inspection.Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc.in Guestware or Housekeeping CoordinatorSecures guest room doors upon exiting the room.Keeps the corridors and service area neat at all times.Turns in all lost and found items and all guest room keys.Adheres to all company policies and procedures.Follows safety and security procedures and rules.Knows department fire prevention and emergency procedures.Utilizes protective equipment.Reports unsafe conditions to management.Reports accidents, injuries, near-misses, property damage or loss to management.Provides for a safe work environment by following all safety and security procedures and rules.All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).Perform any related duties as requested by management.Assists other Housekeeping Personnel when needed.KNOWLEDGE, SKILLS & ABILITIESBend and reach to dust, clean and make beds and bathroomStand and walk for varying lengths of time, often long periods.Talk to many different kinds of people to give information, answer questions and provide required services.Visually inspect rooms for cleanliness and guest belongings that have been left behind.Use written communication skills to mark completed rooms on daily paperwork.Move fingers, arms and hands quickly and easily to perform cleaning duties.PHYSICAL DEMANDSLifting fifty (50) pounds maximum.Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.Benefits401(k)Disability insuranceEmployee assistance programHealth insuranceLife insurancePaid time offRoom DiscountsEmployee Food and Beverage DiscountsEEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.