Room Attendant

Hilton

Houston (TX)

On-site

USD 17,000 - 21,000

Full time

11 days ago

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Benefits offered by this job

401(k)
Disability insurance
Health insurance
Life insurance
Paid time off
Room Discounts
Employee Food and Beverage Discounts

Job summary

Driftwood Hospitality Management is seeking a detail-oriented Housekeeping Attendant to clean and maintain guest rooms in accordance with company standards. This role requires consistent quality and adherence to safety procedures in a fast-paced hotel environment.

The team collaborates to ensure rooms are guest-ready, with supplies stocked and rooms accurately checked. Shifts vary to meet hotel needs, including early mornings and weekends.

Qualifications

  • Clean guest rooms and common areas according to procedures.
  • Maintain equipment and supply levels for efficient housekeeping.
  • Follow safety and security procedures and report hazards.

Responsibilities

  • Stocks housekeeping bag with supplies for each room.
  • Observes knocking procedures before entering rooms.
  • Cleans assigned guest rooms and ensures amenities are stocked.
  • Marks rooms as cleaned for supervisor inspection.
  • Turns in lost and found items and keys to security.

Skills

Cleaning
Attention to detail
Teamwork
Communication

Job description

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.JOB SUMMARYResponsible for cleaning and maintaining the guest rooms areas according to company procedures and at a level that meets or exceeds company standards.ESSENTIAL JOB FUNCTIONSThis description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.Stocks housekeeping bag to ensure that enough cleaning needs, equipment and amenities are available to properly clean each room.Observes knocking procedures upon entering a guest room.Cleans the guest rooms assigned. Ensures the amenities are stocked for each cleaned room. Completes entire housekeeping checklist.Accurately marks clean rooms to supervisor for inspection.Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc.in Guestware or Housekeeping CoordinatorSecures guest room doors upon exiting the room.Keeps the corridors and service area neat at all times.Turns in all lost and found items and all guest room keys.Adheres to all company policies and procedures.Follows safety and security procedures and rules.Knows department fire prevention and emergency procedures.Utilizes protective equipment.Reports unsafe conditions to management.Reports accidents, injuries, near-misses, property damage or loss to management.Provides for a safe work environment by following all safety and security procedures and rules.All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).Perform any related duties as requested by management.Assists other Housekeeping Personnel when needed.KNOWLEDGE, SKILLS & ABILITIESBend and reach to dust, clean and make beds and bathroomStand and walk for varying lengths of time, often long periods.Talk to many different kinds of people to give information, answer questions and provide required services.Visually inspect rooms for cleanliness and guest belongings that have been left behind.Use written communication skills to mark completed rooms on daily paperwork.Move fingers, arms and hands quickly and easily to perform cleaning duties.PHYSICAL DEMANDSLifting fifty (50) pounds maximum.Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.Benefits401(k)Disability insuranceEmployee assistance programHealth insuranceLife insurancePaid time offRoom DiscountsEmployee Food and Beverage DiscountsEEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
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