Housekeeper

Noble Hospitality Investment LLC; North Carolina; On-site; USD 11,000 - 12,000; Full time

Job summary

Holiday Inn Express & Suites Reidsville is hiring a Housekeeping Attendant to maintain clean, comfortable rooms and public areas, ensuring high standards of cleanliness to enhance guest experience.

The role requires punctuality, attention to detail, and the ability to work independently or as part of a team in a fast-paced hotel environment in Reidsville, NC. Training and uniforms are provided, with shifts including mornings or evenings.

Qualifications

• Proven working experience in relevant field.
• Ability to work independently and remain motivated.
• Helpful with customer service orientation.
• Prioritization and time management skills.
• Professionalism with speed and attention to detail.
• Knowledge of English language.
• High school or GED.

Responsibilities

• Maintaining clean, comfortable rooms and common areas as specified.
• Be ready to begin work at the specified time and in uniform.
• Punch in on time clock and follow schedule.
• Report maintenance problems to manager.
• Restock carts and manage linens and waste.
• Turn in lost and found items and keep storage neat.
• Avoid disturbing guests and respect privacy.
• Ensure room keys are secured and safety hazards are reported.

Skills

Experience in field

Independent work

Customer service

Time management

Detail oriented

English language

Education

High School Diploma or GED

Job description

Job Description

Job description

About us

Holiday Inn Express & Suites Reidsville Now Hiring.

Looking for new team members to start immediately.

Housekeeping Attendant

We are looking for a housekeeper with excellent cleanliness standards to attend to all areas of our facilities. The goal is to enhance customer experience by keeping our facilities in clean and orderly condition.

Responsibilities

• The housekeeper is responsible for maintaining clean, comfortable rooms. Housekeepers must check all rooms in their area every day, whether rented or vacant.


• Be ready to begin work at the specified time; in the appropriate uniform with a name tag


• Punch in on time clock and obtain work schedule from the designated individual


• Clean all assigned rooms and common areas as specified by head housekeeper or manager


• Report all maintenance problems to manager


• Restock cleaner carts at end of each shift and empty vacuum and garbage


• Turn in all lost and found items immediately


• Keep all storage areas neat. Keep all storage closets locked


• Complete missing linen report for each room


• Avoid loud conversation and other noise in corridors


• Do not knock on door or enter room displaying ?Do Not Disturb? signs


• Do not bother personal items in stay over rooms


• Do not clean room when occupied by the guest unless absolutely necessary. Politely suggest that the guest wait in lobby area or return later to clean the room


• Position housekeeping carts directly in front of the open door as close as possible when cleaning rooms. This practice enables a housekeeper to hear anyone moving the cart to enter the room, and it provides an open passageway for guest to pass through the corridor


• Mark each room cleaned on the housekeeping sheet and report all cleaned rooms to the front desk immediately


• Turn off all light and A/C units in room


• Inspect furniture, fixtures and equipment daily. Report problems to the manager


• Maintain control of room keys at all times. Housekeeper keys and collected room keys should be kept in the housekeepers smock until returned to front desk. Never leave keys lying on cleaner carts


• Always be on the alert for any potential safety hazards and report them to the manager in writing. Each employee is a part of the hotel security team. Housekeeper must be able to lift, bend, stoop and go up and down stairs. Housekeeper must be able to lift up to 40 pounds. Employee required to seek assistance if unable to lift or move an item over 40 pounds.


• Always speak to each guest with whom you come in contact with in the hotel. Be courteous and friendly


• All business is to be kept confidential on and off duty


• Perform all duties assigned by the head housekeeper or manager

Skills

• Proven working experience in relevant field


• Ability to work independently and remain motivated


• Helpful with customer service orientation


• Prioritization and time management skills


• Professionalism along with speed and attention to detail


• Knowledge of English language


• High school or GED

Job Types: Full-time, Part-time

Pay: $8.25 - $9.00 per hour

COVID-19 considerations:
All employees must wear face mask covering nose and mouth and vaccinated

Company Description

73 Room Holiday Inn Express in Reidsville, NC. Business dedicated to guest satisfaction, high standards of cleaning and ability to work with a positive attitude.