Housekeeper

Paycom - ATS; Norfolk (VA); On-site; USD 17,000 - 25,000; Full time

Job summary

Paycom - ATS in Norfolk, VA is hiring a Housekeeping Room Attendant to help ensure every guest enjoys a clean, welcoming stay. You will clean guest rooms, change linens, and restore amenities.

Responsibilities include maintaining carts, reporting maintenance, assisting guests, and upholding brand standards. Qualifications include a high school diploma, basic computer skills, and the ability to work in a fast-paced environment.

Qualifications

• High School Diploma, GED, or equivalent work experience.
• Basic computer skills; Microsoft Office experience preferred.
• Strong verbal and written communication skills.
• Knowledge of proper cleaning methods and equipment use.
• Understanding of safe chemical handling procedures.

Responsibilities

• Clean guest rooms according to hotel cleanliness and brand standards.
• Make beds and replace linens daily.
• Vacuum carpets and clean windows; dust fixtures and surfaces.
• Replenish guest room and bathroom amenities; sanitize bathrooms.
• Maintain housekeeping carts and stock linen rooms.
• Report maintenance issues promptly and complete reports.
• Provide friendly, professional service and assist guests as needed.

Skills

Strong verbal and written comunicación

Detail-oriented

Dependable and punctual

Team player

Customer-focused

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

JOIN OUR HOSPITALITY TEAM!NOW HIRING: HOUSEKEEPING ROOM ATTENDANTHelp Create Memorable Guest Experiences Every DayDo you take pride in creating clean, welcoming spaces? Are you detail-oriented, dependable, and passionate about hospitality? We are looking for a Housekeeping Room Attendant to join our team and help ensure every guest enjoys a comfortable, spotless, and enjoyable stay.As one of the most important members of our hotel team, you'll be the key to creating a positive first impression and delivering exceptional guest satisfaction.WHAT YOU'LL DOGuest Room Cleaning & Preparation• Clean guest rooms according to hotel cleanliness and brand standards• Make beds and replace linens daily• Vacuum carpets and clean windows• Dust furniture, fixtures, and room surfaces• Replenish guest room and bathroom amenities• Clean and sanitize bathrooms, including sinks, mirrors, showers, tubs, toilets, and floorsHotel Appearance & Maintenance• Keep housekeeping carts clean, stocked, and organized• Stock linen rooms and housekeeping supplies• Report maintenance issues and repair needs promptly• Complete daily assignment sheets and housekeeping reports• Maintain cleanliness in hallways, elevators, pool areas, and common spaces• Remove dirty linens and transport them to designated areasGuest Service Excellence• Provide friendly and professional service to all guests• Maintain guest confidentiality• Respond to guest requests promptly and courteously• Assist coworkers and guests as needed• Report guest concerns or complaints to supervisorsWHY JOIN OUR TEAM?At our hotel, every guest experience starts with a clean and comfortable room. As a Housekeeping Room Attendant, you'll be an essential part of our success, helping create welcoming spaces that keep guests coming back.Apply Today and Start a Rewarding Career in Hospitality!Housekeeping Department | Full-Time OpportunityClean Rooms. Happy Guests. Great Team.Join us and help deliver the exceptional hospitality our guests deserve.WHAT WE'RE LOOKING FORRequired Qualifications• High School Diploma, GED, or equivalent work experience• Basic computer skills; Microsoft Office experience preferred• Strong verbal and written communication skills• Knowledge of proper cleaning methods and equipment use• Understanding of safe chemical handling proceduresPreferred Qualifications• Previous housekeeping experience• Hospitality or hotel experience• Ability to work independently and efficiently• Commitment to quality, cleanliness, and guest satisfactionPHYSICAL REQUIREMENTS• Lift and transport up to 25 pounds• Push and pull carts and equipment up to 100 pounds• Stand, walk, bend, reach, and move throughout extended shifts• Work in varying temperatures and environments• Safely work around cleaning chemicals, dust, and cleaning equipment• Reach above shoulder height to perform cleaning dutiesTHE IDEAL CANDIDATE IS• Detail-oriented and thorough• Friendly and customer-focused• Dependable and punctual• Organized and efficient• Able to work in a fast-paced environment• A team player with a positive attitude• Committed to maintaining high standards of cleanliness and service