Housekeeper

Equity LifeStyle Properties; Illinois; On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking organization where you can build a rewarding career as a Housekeeper! In this role, you will ensure that our beautiful resorts are clean and welcoming for guests, providing them with a five-star experience. Your responsibilities will include cleaning cabins and common areas, managing cleaning supplies, and assisting with guest inquiries. If you have a keen eye for detail and a passion for customer service, this is the perfect opportunity for you to shine! Embrace a supportive work environment and contribute to creating memorable experiences for our guests.

Qualifications

• 1-3 years of experience in housekeeping preferred.
• Valid driver's license and ability to lift 50 pounds required.

Responsibilities

• Clean resort areas to ensure a five-star guest experience.
• Assist with maintenance and report issues to management.
• Provide outstanding customer service and solve guest-related problems.

Skills

Organizational skills

Attention to detail

Customer service

Problem-solving

Education

High school diploma or equivalent

Tools

Cleaning supplies

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Housekeeper in Amboy, Illinois.

What you'll do:

Our housekeepers make sure that our resorts are clean and tidy to ensure that our guests have a five-star experience.

Your job will include:

• Cleaning the resort office, clubhouse, public access areas, and models as directed, including mopping, dusting, vacuuming, and removing trash.
• Cleaning cabins and rentals to prepare for new guests.
• Keeping rentals and common areas clean and maintaining them to our standards.
• Keeping track of cleaning supply inventory and requesting refills as needed.
• Reporting any maintenance concerns for repairs in common areas, vacant or rental homes to the Resort Manager or Maintenance Supervisor.
• Assisting the maintenance staff and other staff members as needed.
• Assisting with cleaning up resort-sponsored guest activities and functions.
• Assisting your Resort Manager in responding to guest inquiries in a timely, professional manner with patience and concern.
• Solving guest-related problems and addressing conflicts with a positive attitude.
• Driving a motorized vehicle to run errands and/or pick up supplies as needed.
• Working closely with management and the management staff to maintain open communications and ensure that the resort team is integrated and coordinated.
• Providing outstanding customer service.

Experience & skills you need:

• High school diploma or the equivalent.
• One to three years of experience in a housekeeping role.
• Knowledge of cleaning supplies and products.
• Previous housekeeping experience is a plus.
• Organizational skills and attention to detail.
• Valid driver’s license, good driving record, and current auto insurance.
• Ability to lift up to 50 pounds.
• Willingness and ability to work weekends and holidays as needed.

Estimated compensation for this position in the states of CA, CO, IL, MD, NY, and WA is:

Hourly: $14.50 - $15.00

The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant’s education, experience, skills, abilities, geographic location, internal equity, and alignment with market data. In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay.