Housekeeper

Equity LifeStyle Properties; Illinois; On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking organization as a Housekeeper, where your attention to detail and dedication to cleanliness will ensure guests enjoy a five-star experience. In this role, you'll maintain the resort's pristine condition, assist with guest inquiries, and work closely with the management team. With a supportive culture that values recognition and excellence, this position offers a chance to develop a rewarding career while contributing to a welcoming environment. If you're passionate about providing exceptional service and enjoy working in a dynamic setting, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Employer Match

Paid Vacations

Paid Holidays

Sick Time

Qualifications

• 1-3 years of housekeeping experience preferred.
• Valid driver's license and ability to lift up to 50 pounds.

Responsibilities

• Clean and maintain resort facilities to ensure guest satisfaction.
• Assist with guest inquiries and provide outstanding customer service.

Skills

Organizational Skills

Attention to Detail

Customer Service

Problem Solving

Education

High School Diploma or Equivalent

Tools

Cleaning Supplies

Motorized Vehicle

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Housekeeper in Amboy, Illinois.

What you'll do:

Our housekeepers make sure that our resorts are clean and tidy to ensure that our guests have a five-star experience.

Your job will include:

• Housekeepers clean the resort office, clubhouse, public access areas and models as directed, including mopping, dusting, vacuuming and removing trash.
• Housekeepers also clean cabins and rentals to prepare for new guests.
• Keep rentals and common areas clean and maintain them to our standards.
• Keep track of cleaning supply inventory and request refills as needed.
• Report any maintenance concerns for repairs in common areas, vacant or rental homes to the Resort Manager or Maintenance Supervisor.
• As a housekeeper, you will also assist the maintenance staff and other staff members as needed.
• Assist with cleaning up resort-sponsored guest activities and functions.
• Assist your Resort Manager in responding to guest inquiries in a timely, professional manner and with patience and concern.
• Solve guest-related problems and address conflicts with a positive attitude.
• Housekeepers may also drive a motorized vehicle to run errands and/or pick up supplies as needed.
• Work closely with management and the management staff to maintain open communications and make sure that the resort team is integrated and coordinated.
• Provide outstanding customer service.

Experience & skills you need:

• High school diploma or the equivalent.
• One to three years of experience in a housekeeping role.
• Knowledge of cleaning supplies and products.
• Previous housekeeping experience is a plus.
• Organizational skills and attention to details.
• Valid driver’s license, good driving record and current auto insurance.
• Ability to lift up to 50 pounds.
• Willing and able to work weekends and holidays as needed.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Estimated compensation for this position in the states of CA, CO, IL, MD, MN, NY, and WA is:

Hourly: $14.50 - $15.00

The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data. In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay.