Housekeeper

The Roosevelt Hotel Yellowstone; Gardiner (MT); On-site; USD 16,531,000 - 24,797,000; Full time

Job summary

The Roosevelt Hotel Yellowstone in Gardiner, Montana is looking for a dedicated Housekeeper to clean and restock guest rooms and maintain high cleanliness standards. You will follow hotel policies to ensure rooms are guest-ready, restock supplies, and report maintenance needs as they arise.

Ideal candidates are detail-oriented, discreet, and committed to delivering a consistently excellent guest experience while maintaining safety and privacy throughout shifts.

Qualifications

• Able to read product labels and communicate needs to guests.
• Maintain discretion and respect guest privacy at all times.
• Commitment to high standards of cleanliness and room presentation.

Responsibilities

• Receives list of assigned rooms from manager and prioritizes rooms requesting early cleaning.
• Checks inventory of cleaning cart and replenishes supplies as needed.
• Knocks and announces self before entering room; returns if occupied.
• Removes soiled linens and provides fresh replacements.
• Makes beds neatly and stocks towels, washcloths, and hand towels.
• Cleans and disinfects bathroom and kitchenette areas per policy.
• Wipes surfaces and cleans mirrors; vacuums floors and removes trash.
• Replenishes coffee, snacks, and toiletries per hotel checklist.
• Ensures room meets standards with a final walkaround.
• Notifies supervisor of room availability and reports suspicious activity to security.
• Cleans and launders soiled linens; operates washers/dryers as required.
• Notifies maintenance of needed repairs.
• Takes found items to lost and found area if guest has checked out.
• Performs other related duties as assigned.

Skills

Detail-oriented

Discreet

Guest service

Consistency

Education

Basic education literacy

Job description

Perfectly positioned for visitors to Yellowstone National Park. Discover Our Yellowstone Hotel in Gardiner, Montana. Nature Views. Great Location. Book Direct & Save! Spacious Suites.

Job Summary:

The Housekeeper will clean, restock, and maintain hotel rooms as assigned.

Duties/Responsibilities:

• Receives list of assigned rooms from manager and prioritizes rooms requesting early cleaning.
• Checks the inventory of cleaning cart and adds any necessary supplies.
• Knocks and announces self before entering room; returns at a later time if rooms are occupied.
• Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements.
• Neatly makes beds and stocks towels, washcloths, and hand towels according to policies.
• Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to hotel polices.
• Wipes surfaces in room and cleans mirrors.
• Vacuums floors and removes trash.
• Checks complimentary coffee, snack, and toiletry supplies in the room, restocking according to provided hotel checklist and policy.
• Ensures room meets hotel standards with a final walkaround.
• Notifies supervisor of room availability and reports any suspicious activity to security.
• Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in laundry room as needed.
• Notifies maintenance department of needed maintenance or repairs.
• Takes found items to designated lost and found area if guest has checked out.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Detail-oriented and thorough.
• Ability to remain discreet and respect the privacy of guests.
• Ability to perform consistent work to the highest of standards.
• Ability to interact with guests in a pleasant, friendly way.

Education and Experience:

• Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs.

Physical Requirements:

• Prolonged periods standing and walking and frequently pulling, pushing, and bending.
• Must be able to lift up to 15 pounds at times.
• Willingness to work a rotation seven-day work cycle with occasional afternoon shifts.