HOUSEKEEPER

Kampgrounds of America, Inc.; Galveston, Northern (TX, KY); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Kampgrounds of America, Inc. is seeking a Housekeeper to maintain a clean, safe, and comfortable environment across private offices, the general store, restrooms, and campground accommodations.

You will clean rooms and public areas to brand standards, refresh amenities, and support guest service operations. The role requires attention to detail, ability to work nights and weekends, and adherence to health and safety guidelines.

Qualifications

• Must understand basic English
• Able to work in a fast-paced environment
• Capable of maintaining confidentiality
• Able to work nights, weekends, and holidays
• Valid driver's license is preferred

Responsibilities

• Clean and prepare guest rooms and public areas to brand standards and timelines
• Restock rooms with amenities and linens
• Address guest requests promptly and in order of priority
• Resolve guest concerns in collaboration with guest services and leadership
• Document left items and report room status to supervisors
• Maintain adherence to health, safety, and quality standards
• Wash, dry and fold laundry as required
• Sanitize kitchens and bathrooms using appropriate chemicals and PPE
• Manage and secure housekeeping carts per safety procedures
• Maintain cleanliness of all campground areas

Skills

Attention to detail

Time management

Reliability

Basic English

Education

Basic English literacy

Tools

Cleaning supplies

Job description

Summary

The Housekeeper is responsible for maintaining a clean, sanitary, comfortable, and tidy environment. The Housekeeper cleans all private offices and public common areas including the general store, restrooms, and accommodation units while maintaining departmental standards

Essential Duties and Responsibilities

• Clean and style accommodation rooms and public areas efficiently, to brand expectations, with attention to detail and within time standards.
• Refresh and replenish guest rooms with amenities, supplies, lines, and applicable collateral to ensure all items are available for guest use.
• Complete requests in a timely manner and in order of priority.
• Take ownership to resolve guest challenges, working collaboratively with the guest services team and property leadership.
• Complete appropriate forms and turn in any items left by guest to the housekeeping supervisor.
• Ensure adherence to quality standards and health and safety regulations.
• Wash, dry and fold laundry as required.
• Sanitize kitchen and bathrooms, scrub basins, tubs, toilets, and floors using appropriate chemical solutions in accordance with industry standards and company policy while using protective equipment.
• Sign out and sign in master room keys daily.
• Report room condition and status to housekeeping supervisor and guest services.
• Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping safety and security procedures.
• Maintain cleanliness of all assigned areas of campground.

Non-Essential Duties and Responsibilities

• This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Required Education and Experience

• Basic understanding of English language
• Comfortable in a fast-paced and high-pressure environment.
• Ability to maintain confidentiality.
• Able to work nights, weekends, and holidays.
• Valid driver’s license.

Physical Demands and Working Conditions

• Work is performed indoors and outdoors and may involve exposure to varying weather conditions
• Must be able to lift and carry up to 10 pounds regularly, lift or carry up to 25 pounds or more occasionally with assistance.
• Ability to bend, stoop, kneel, crouch, climb, push, pull, reach overhead and move safely over uneven terrain.
• Use of repetitive motion, standing, bending, sitting, lifting, and walking.
• Noise levels may be moderate to loud.
• May be exposed to dust, pollen, grasses, landscaping, and various chemicals and moving mechanical equipment.
• Use of personal protective equipment required where necessary.
• Will experience occasional interruptions and shifting priorities.
• Valid driver’s license required, this position may be expected to drive a motorized vehicle which requires close and distance vision, sitting, seeing and reading signs, traffic signals, etc.