Housekeeper

Allscreens Nationwide Ltd; Falmouth (KY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Competitive rates of pay

Share of staff tips

Training & progression opportunities

10% discount Brend Collection

Discounted hotel stays Brend

Hospitality Rewards discounts

Employee Assistance Program

Job summary

The Royal Duchy Hotel is looking for a Housekeeper to join Brend Collection on a 20-hour per week schedule. You will clean guest bedrooms, bathrooms and public areas to a high standard, and contribute to a welcoming guest experience at the Cliff Road hotel.

Training is provided; prior experience is welcome but not required. Benefits include staff discounts, tips sharing, and opportunities for progression within Brend Collection.

Qualifications

• No formal experience required; full training provided.
• Willingness to learn and maintain high cleanliness standards.
• Able to communicate effectively with guests and colleagues.

Responsibilities

• Clean guest bedrooms, bathrooms and public areas to high standards.
• Report maintenance issues promptly and accurately.
• Provide friendly, professional customer service to guests.
• Ensure proper use of cleaning chemicals and equipment.
• Follow HASAWA, fire precautions and health & safety policies.

Skills

Positive attitude

Customer service

Teamwork

Flexibility

Job description

Location: The Royal Duchy Hotel, Cliff Road

Salary: Up to £12.73

Hotel: The Royal Duchy

Deadline to apply: 27th August 2026

Hours per week: 20 hours

Why Join Us?

• Competitive rates of pay
• Share of staff tips that are given out monthly
• Training & progression opportunities
• 10% discount at any Brend Collection establishment
• Discounted hotel stays at any Brend Collection establishment
• Access to Hospitality Rewards, which include 100’s of discounts, from Boots to Asda.
• Access to Hospitality Action Employee Assistance Program which includes support around mental health, financial difficulties, addiction & more.

What will I be doing?

As a Housekeeper at The Royal Duchy, you are responsible for cleaning guest bedrooms, bathrooms and all public areas to a high standard, communicating with other departments, working effectively within a team or on your own as well as achieving departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Ensure the highest standards of cleanliness in all hotel bedrooms, bathrooms and public areas
• Ensure thorough reporting of any maintenance issues
• Friendly and professional customer service when dealing with customers
• Ensure all equipment is in good working order and report any concerns
• Understand and comply with company policy on HASAWA, fire precautions, legal requirements, and perform any other tasks that may be required from time to time.
• Assist other departments wherever necessary and maintain good working relationships
• Ensuring the correct use of cleaning chemicals and equipment

What are we looking for?

To successfully fill this role as Housekeeper at The Royal Duchy, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude and willingness to learn
• Commitment to delivering high levels of customer service
• A neat and tidy appearance (hair and fingernails) and adherence to uniform requirements.
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in a team

Although previous experience would be beneficial, it is not essential as full training will be provided.

What is it like to work for Brend Collection?

Brend Collection is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!