Job Title: Hotel Housekeeper
About The Role
PBS Facility Service is looking for a reliable and motivated Housekeeper to maintain cleanliness and guest service. As a Housekeeper, you will ensure that our facilities remain clean, safe, and welcoming for guests, visitors, and staff. You will work as part of a team under the direction of your supervisor, contributing to the daily maintenance of the building and surrounding areas.
What You Will Do
- Guest Room Cleaning and Maintenance:Clean and sanitize guest rooms, including bedrooms and bathrooms, ensuring they meet the hotel's cleanliness standards. This involves tasks such as:
- Changing bed linens and making beds.
- Replacing used towels and replenishing toiletries and other amenities.
- Vacuuming carpets, sweeping and mopping floors, and dusting surfaces.
- Emptying trash and replacing garbage bags.
- Cleaning and organizing guest rooms and public areas.
- Public Area Cleaning:Clean and maintain cleanliness in public areas like hallways, lobbies, elevators, fitness centers, and business centers.
- Inventory Management:Restock and maintain necessary supplies in guest rooms and housekeeping carts.
- Reporting Maintenance Issues:Report any maintenance issues, damages, or malfunctions in guest rooms or public areas to the appropriate department.
- Guest Interaction:Respond to guest requests and inquiries in a timely and courteous manner.
- Safety and Security:Ensure the security and privacy of guest rooms and follow hotel security guidelines. Uphold privacy and security standards for guests and their belongings.
- Collaboration:Work with other hotel staff, such as the front desk and maintenance teams, to coordinate guest requests and room turnovers.
- Adherence to Standards:Ensure compliance with hotel policies and procedures, includinghealth and safety protocols and proper handling ofcleaning chemicals.
What it takes to be successful:
- Attention to Detail:Maintain a high standard of cleanliness and organization.
- Physical Stamina and Agility:Perform repetitive tasks, including lifting and carrying, and be on your feet for extended periods.
- Knowledge of Cleaning:Understand cleaning procedures and the proper use of cleaning equipment and supplies.
- Time Management and Organizational Skills:Prioritize tasks efficiently and complete assigned work within designated timeframes.
- Communication Skills:Interact effectively with guests and team members.
- Ability to Work Independently and in a Team:Be self-motivated while also being able to collaborate with others.
- Flexibility:Work various shifts, including weekends and holidays, as needed.
- High School Diploma or Equivalent:Often preferred or .
- Previous Experience:Experience in housekeeping or a similar role is often advantageous.
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