Housekeeper

BENCHMARK; Crotonville (NY); On-site; USD 22,000 - 31,000; Full time

Job summary

Benchmark Hospitality is seeking a dedicated housekeeper for Windrose on Hudson, a Riverside Conference Experience near Crotonville, NY. You will contribute to guest comfort by delivering meticulous cleaning, restocking amenities, and upholding brand standards in a fast-paced hotel environment.

The role emphasizes attention to detail, reliability, and teamwork, with opportunities to grow in supervisory tracks as part of Benchmark Hospitality’s leadership pipeline.

Qualifications

• Housekeeping experience desirable.
• Neat, pleasant personality.
• Time management skills.
• Ability to communicate effectively with guests and team.

Responsibilities

• Clean and sanitize assigned guest rooms and areas.
• Maintain cleanliness and organization of carts and supply rooms.
• Follow safety guidelines and report hazards as found.

Skills

Attention to detail

Time management

Effective communication

Guest service

Tools

Vacuum cleaner

Mop

Cleaning supplies

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.About our property:Windrose on Hudson - a Riverside Conference Experience off the banks of the Hudson River nestled within the Croton Bay area boasting proximity to New York City and surrounding metro areas. An historic and idyllic location that rejuvenates with a sense of belonging to create meaningful connections with friends & colleagues. A soulful place that celebrates the natural Hudson Valley beauty where guests gather on milestones of education, training and professional achievement for a toast while engaging in the wellness of the pristine outdoors.• 248 well appointed guestrooms• Over 70K square feet of state of the art meeting & event space• Three food & beverage outlets• 62+ acres of trails, expansive fitness center, basketball, team-building, volleyball and your imaginationWhat you will have an opportunity to do:The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper.Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.Your Role:Engage with guests to ensure their stay is going wellWork as a team to accomplish the goal of resort/hotel cleanlinessKeep work cart orderly and properly stockedProper utilization of equipment supplies and guest amenitiesThorough cleanliness and sanitation of assigned guest areasDaily changing and inspection of linens and towels, following the standards set forth in the Green ProgramPractice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as foundRespect for guests’ property should always be exercisedResponsible care of equipmentReports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of roomsRemain alert, courteous, and helpful to the guests and co-workers alwaysPerform other related duties as requested by Floor SupervisorWhat are we looking for?QUALIFICATIONS:Housekeeping experience desirableNeat, pleasant personalityTime management skillsAbility to work on feet for an extended periodAbility to communicate effectivelyAbility to read room numbers, dates, and basic instructions.Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.Lift, carry and position loads of at least 25lbs.Compensation:$19.00-$19.00Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.