Housekeeper

Chatham Bars Inn; Chatham (MA); On-site; USD 28,000 - 30,000; Full time

Job summary

Pyramid Global Hospitality is seeking a dedicated housekeeping team member for Chatham Bars Inn on Cape Cod, MA. You will help maintain guest rooms and public spaces to the high standards that define the Inn’s luxury experience.

Join a team that values reliability, safety, and meticulous service. The role involves handling cleaning products, lifting up to 50 lbs, and collaborating with supervisors to ensure every guest enjoys a flawless stay at Chatham Bars Inn.

Qualifications

• Superior organizational skills.
• Superior attention to detail.
• Can work well independently as well as in a team setting.
• Follow direction well.
• Able to meet deadlines.
• Able to lift up to 50 lbs.
• Being flexible and motivated.
• Professional appearance and grooming.
• Able to work with cleaning chemicals/products.
• Experience preferred.

Responsibilities

• Ensure occupied and vacant guestrooms are cleaned to standard as demonstrated by Housekeeping supervisory staff during training.
• Remove trash, linen, terry and personal items from previous guest.
• Thorough cleaning of guestrooms properly using provided chemicals and equipment.
• Arrange toiletries, clothing and guest items to standard.
• Replenish all amenities and terry items.
• Make bed to meet appearance standards.
• Remove all room service trays and items from public areas and request removal.
• Double check cleanliness of completed work area and placement of amenities in each guestroom.
• Recognize and report all missing, damaged or substandard furniture, fixtures and equipment.
• Ensure electronic devices are working properly.
• Maintain updated status of assigned rooms and input into guest profiles.
• Organize supply closets and work areas to meet efficient standards.
• Return items left by guests to Lost & Found per policy.

Skills

Organizational skills

Attention to detail

Independent worker

Team player

Flexible

Professional appearance

Follow directions

Lift up to 50 lbs

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About Our Property

Located along the shores of Chatham, Massachusetts, Chatham Bars Inn, a Forbes Five‑Star resort, stands as a timeless beacon of hospitality, blending rich history with modern luxury on 25 oceanfront acres. With over a century of heritage, the Inn has captivated visitors with panoramic ocean views, impeccable service, and a commitment to preserving the essence of New England charm. The Inn has 217 rooms and suites, from the historic Main Inn to dozens of cottage‑style buildings with flower‑lined brick walkways and breathtaking views. Chatham Bars Inn is one of Cape Cod’s most beloved destinations for family vacations, romantic getaways, and corporate retreats. Guests of the Inn are able to experience a series of authentic, first‑hand Cape Cod experiences such as private cabana rentals along the Inn’s private quarter‑mile beach, an oceanfront pool, complimentary bike rentals, private bonfires, tennis courts, a full‑service spa, and supervised Kids Crew sessions. The nearby 8‑acre Chatham Bars Inn Farm provides the Inn’s restaurants with over 100,000 pounds of produce seasonally and offers popular outdoor farm‑to‑table dinners at the farm each week. Beyond its picturesque setting and luxurious accommodations, Chatham Bars Inn is renowned for its culinary program. The resort has six different dining options, each offering a unique culinary experience showcasing the freshest local ingredients and innovative flavor. From its historic origins to its modern amenities and exquisite dining, the Inn continues to attract visitors with its charm, elegance, and unwavering dedication to excellence.

#PGH‑CBI

Description

What you will have an opportunity to do:

General Responsibilities Include

• Ensure occupied and vacant guestrooms are cleaned and maintained up to the standard as demonstrated by Housekeeping supervisory staff during initial training
• Remove trash, linen, terry and personal items from previous guest
• Thorough cleaning of guestrooms properly using the provided chemicals and equipment
• Arranging all toiletries, clothing and guest items to standard
• Replenish all amenities and terry items
• Efficiently make bed to meet appearance standard as demonstrated
• Remove all room service trays and items from public areas and request for removal
• Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task
• Recognize and report all missing, damaged or substandard furniture, fixtures and equipment
• Ensure that all electronic devices (television, remote controls, fireplace, stereo, and telephones) are working properly
• Ensure all guestrooms assigned are completed, continuously providing updated status. Return device at end of shift with correct status noted including any information for input into guest profile
• Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards
• Return all articles left by guest to Lost & Found and adhere to all Lost & Found policies and procedures

What are we looking for?

Qualifications

• Superior organizational skills
• Superior attention to detail
• Can work well independently as well as in a team setting
• Follow direction well
• Able to meet deadlines
• Able to lift up to 50 lbs.
• Being flexible and motivated
• Professional appearance and grooming
• Able to work with cleaning chemicals/products
• Experience preferred

Compensation

$20.26

$20.26

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.