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Sunbelt Room Attendant position in housekeeping aims to clean and service guest rooms and public areas while ensuring guest satisfaction from cleaning to addressing guest needs.
The role involves restocking supplies, reporting damages, maintaining cart organization, and following safety procedures while delivering friendly, attentive service in a fast-paced hotel environment.
POSITION: Room Attendant
DEPARTMENT: House Keeping
SUPERVISOR: Front Office Manager, General Manager, Housekeeping Supervisor
Performs routine duties in cleaning and servicing guest rooms and other related housekeeping duties. Directly responsible for ensuring the highest level of guest satisfaction beginning with cleaning the rooms to meeting all of the guests' needs. Supply rooms with essential items, supply extra towels or amenities if requested. Report all guest notes and all damages found in a room whether it is occupied or checked-out.
The Limited Service Room Attendant cleans and services guest rooms and assigned hotel areas according to established standards. This role helps ensure guest satisfaction by maintaining cleanliness, organization, and safety throughout the property.
Typical Skills: Time management, attention to detail, reliability,
Must have ability to notice cleaning details and maintain very clean guest rooms, must have good communication skills and be customer and service-oriented, and must be able to work independently and under pressure.
Experience is preferred but not required.