House Supervisor (RN)

Abrazo Health; Goodyear (AZ); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life insurance

401(k) with employer match

Generous paid time off

Career development opportunities

Health savings accounts / FSAs

Employee Assistance program

Voluntary benefits

Job summary

Abrazo West Campus is seeking an experienced healthcare leader to drive excellence in patient outcomes and operational success. This role supervises daily administration, staffing, and resource coordination across departments, while serving as a liaison among physicians, staff, and administration.

The position emphasizes leadership in the absence of Department Directors, ensuring continuous care quality and organizational effectiveness in a dynamic hospital setting.

Responsibilities

• Oversees daily administration of tasks, scheduling, and problem solving in assigned areas.
• Provides leadership to hospital staff in the absence of Directors and Administration.
• Coordinates care resources, staffing, and communications with Department Directors.
• Acts as liaison among physicians, staff, patients, and administration.

Skills

Special Skills: Demonstrated

Job description

Overview

Are you a results-driven leader ready to make a meaningful impact to patients, caregivers, and your community? At Abrazo West Campus hospital, were seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes and operational success.

At Abrazo West Campus, We Understand That Our Greatest Asset Is Our Dedicated Team Of Professionals. That’s Why We Offer More Than a Job – We Provide a Comprehensive Benefit Package That Prioritizes Your Health, Professional Development, And Work-life Balance. The Available Plans And Programs Include

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note

Eligibility for benefits may vary by location and is determined by employment status

Job Summary

Position Summary

Single departmental function supervision and/or shift supervision in accordance with hospital policy. Responsible for the daily administration of tasks, scheduling and problem solving related to assigned areas. Position provides leadership to the hospital staff in the absence of the Department Directors and Administration. Responsible for the coordination of care resources, problem resolution, adequate staffing and communication to Department Directors and Administration with issues of concern. Serves as an administrative representative for the hospital. Serves as liaison with Staff , Management and the Medical Staff.

Responsibilities

• Interprets and implements organizational goals. Identifies and prioritizes what needs to be done in terms of patient care and unit tasks. Estimates patient workloads and ensures staffing reflects workloads. Interprets and ensures compliance with policies & procedures, standards of practice and standards of care necessary and relevant to the department. Assists with ensuring quality, customer service focused care is delivered from pre-admission to post-discharge of patients. Provides data, information and reports in a timely manner. Coordinates all patient admissions to include transfers to and from other facilities, bed assignments, and physician orders; obtains clinical, demographic and third party payor information and authorization as necessary.
• Management: Responsible for Acuity Management. Resolves team conflict by helping staff focus on what is best for the patient and the unit. Applies team-building skills and develops self-directed teams. Assists in new employee orientation teaching customer service goals, efficiency, accountability, clinical skills and conflict resolution. Identifies poor and positive performance and acts as first line coach providing feedback and counseling. Keeps staff informed by frequent communication of policy changes, organizational goals, customer service issues, and department performance issues. Assists in maintaining productivity guidelines. Assists case managers and staff in discharge planning (from a resource consumption perspective) Provides an adequate number of competent staff to meet patient care needs in a fiscally responsible manner. Ensures staff compliance with regulatory agency requirements. Mentors staff on the day-to-day resolution of issues and concerns.
• Interpersonal: Acts as liaison between physicians, staff, patients, family members, administration and other departments. Interacts with admitting physician, provides alternatives to inpatient admission when appropriate.
• Assists physicians in matters relative to the admission process, discharge planning and utilization management.
• Problem Solving: Identifies, proposes solutions, and assists in implementation of ideas for improvements in patient care and department/hospital operations. Functions as a patient advocate. Participates in the successful implementation of changes. Participates in hospital activities to improve efficiency, customer service, and program development/revenue enhancement. Identifies opportunities and implements strategies to decrease waste in supplies, equipment and linen use. Assists staff in identifying patient problems and making good patient care decisions. Directs staff in maintaining a safe environment and customer satisfaction when staffing or resources need to be stretched. Analyzes a complex problem or project and is able to identify the consequences of various solutions. Participates in hospital wide process improvement activities. Reviews patient admissions, including observation charts for medical necessity and appropriateness. Provides education to staff and physicians pertaining to utilization management.
• Personal Performance: Provides leadership and role models a standard of excellence for the staff. Educates and mentors staff and acts as resource person on unit and elsewhere in hospital. Accepts and completes projects/assignments as requested by CNO and/or director. Recognizes the need for and obtains additional resources or guidance as necessary. Serves as hospital representative to employees to ensure continuous communication and support with hospital administrators and department directors.

Qualifications

• Special Skills:
  • Demonstrated