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White Rock Medical Center LLC in Dallas, TX seeks a House Supervisor to provide leadership and resources to staff during evenings, nights and weekends. You will coordinate clinical activities, supervise personnel, and ensure optimal patient care across departments.
The role requires a minimum of 5 years’ ICU House Supervisor experience, a BSN, and current BLS/ACLS with Texas RN licensure. Strong communication and staffing coordination skills are essential to maintain safe, efficient operations.
White Rock Medical Center is a community-based hospital located near the historic White Rock Lake community, that serves the Dallas, Garland, Mesquite and surrounding areas. We specialize in a wide range of services including comprehensive medical/surgical care, bariatric, cardiology, outpatient and emergency medicine.
Our mission is to deliver exceptional healthcare with compassion and excellence.
White Rock Medical Center is seeking compassionate, care-minded individuals to join our company and make a difference. As a member of the White Rock Medical Center team, you can advance your skills while working in a supportive and patient focused environment.
The House Supervisor is responsible for delivering leadership, direction, and resources to staff during evening, night and week-end hours. The House Supervisor provides leadership and oversight to all departmental employees. Ensures the delivery of optimal patient care through the coordination of clinical activities, staff supervision, personnel leadership, and department organization.
Treats everyone as their customer; utilizes scripting and other tools to ensure consistency in customer service; Expresses recognition and shows appreciation to others; fully utilizes AIDET principles; responds quickly to handle requests, complaints, and questions; displays a positive attitude.
Wears nametag properly; follows dress code policy; answers phone correctly and promptly; is prepared for meetings; meets deadlines; does not participate in gossip; acts ethically and treats others with respect; respects customer’s and co-worker’s time; establishes and maintains effective relationships with customers and co-workers.
Attends staff meetings; follows HIPAA guidelines; follows patient rights policy; complies with the compliance program; demonstrates knowledge of role in a disaster; demonstrates knowledge of fire and fire drill procedures; working knowledge of hospital emergency codes; always utilizes standard precautions in the clinical setting; safely manages the environment of care by demonstrating a working knowledge of the requirements of the: Life Safety program, Utilities Management program, Hazardous Materials program, Emergency Preparedness program, Safety Management program, Medical Equipment Management program, Security Management program.
Minimum 5 years’ experience as a House Supervisor, specifically in ICU.
Graduation from an accredited school of professional nursing.
BLS and ACLS from AHA required. Current professional nurse license issue and/or recognized by the Board of Nurse Examiners for the State of Texas required.
Clinical specialty certification highly desired.