House Supervisor-Inpatient/Procedural

Dartmouth-Hitchcock; Hampstead (NH); On-site; USD 105,000 - 148,000; Full time

Job summary

Dartmouth Health seeks a RN leader to supervise and oversee nursing and patient care services during evening, night, weekend, and holiday shifts. The role focuses on directing staff, coordinating across units, and ensuring efficient operations to support patient care.

Ideal candidates hold a Bachelor of Nursing with 5 years of clinical experience; Master’s degree preferred and prior management experience is required. Strong communication and problem-solving skills are essential.

Qualifications

• Bachelor of Nursing with 5 years of clinical experience required.
• Master’s Degree preferred.
• Prior management experience required.
• Excellent written, verbal and computer skills required.
• Demonstrated abilities with problem solving, leadership, communication, fiscal responsibility and teamwork.
• Ability to multitask and make critical decision in highly stressful situations.

Responsibilities

• Provides supervision and administrative decision making for care and coordination during evening, night, weekend, and holiday shifts.
• Coordinates activity between patient care units and hospital departments; mitigates adverse impacts.
• Manages allocation of human resources and assigns staff to meet acuity.
• Utilizes analytic tools with staffing standards; tracks allocations daily.
• Conducts rounds to promote hospital operations and bed utilization.
• Coordinates allocation of material resources.
• Acts as DH spokesperson for information requests to police, press, and others.
• Receives patient/family complaints and provides resolution.
• Communicates problems that may impact patient care to department leadership.
• Directs bed activities and assignments across the organization.
• Provides onsite management in crisis situations to prevent disruption of services.
• Participates in threat evaluation and Incident Command System.
• Leads 24/7 daily management of system changes to maximize patient flow.
• Performs other duties as required.

Skills

Leadership

Problem solving

Communication

Fiscal responsibility

Teamwork

Decision making

Multitasking

Education

Bachelor of Nursing

Master’s Degree

Tools

Computer skills

Job description

Overview

Responsible for the supervision and administrative decision making for the care and coordination of nursing and patient care services during the evening, night, weekend, and holiday shifts.

Responsibilities

1. Provides assistance, direction, consultation, and problem solving regarding patient care issues and business continuity.
2. Facilitates the coordination of activities between the patient care units and other hospital departments. Anticipates potential problem situations and intervenes proactively to mitigate actual and/or potential adverse impact.
3. Coordinates allocation of human resources, identifies and sets priorities for administration of patient care, and directs and assigns employees during periods of increasing and decreasing acuity.
4. Utilizes, documents, and maintains analytic tools with corresponding staffing standards. Tracks all human resource allocations daily.
5. Conducts rounds through the organization to promote functioning of hospital operations, including bed utilization.
6. Coordinates allocation of material resources.
7. Serves as an arbitrator for conflicts that arise on assigned shift. Facilitates short-term management of conflict and communicates to the appropriate departmental leadership for additional follow-up. Provides initial investigation and documentation of problems or potential problems that may lead to high risk situations. Performs immediate employee disciplinary actions, up to and including suspension.
8. Serves as DH spokesperson to handle requests for information to police, press, and others.
9. Receives initial patient/family complaints and provides resolution.
10. Communicates problems that may compromise patient care to the appropriate departmental leadership.
11. Directs, coordinates, and triages all bed activities and assignments.
12. Provides onsite management/leadership in crisis situations to prevent or minimize disruption of services. Responds to emergency codes to coordinate activities. Functions as on-site coordinator for disasters or events.
13. Identifies and participates in threat evaluation and implementation of the Incident Command System.
14. Assumes responsibility and accountability for the development and 24/7 daily management of system changes to maximize patient flow and optimize bed capacity.
15. Performs other duties as required or assigned.

Qualifications

• Bachelor of Nursing with 5 years of clinical experience required.
• Master’s Degree preferred.
• Prior management experience required.
• Excellent written, verbal and computer skills required.
• Demonstrated abilities with problem solving, leadership, communication, fiscal responsibility and teamwork.
• Ability to work effectively in groups of employees and with patients and patient families is essential.
• Ability to multitask and make critical decision in highly stressful situations.

Required Licensure/Certifications

• Licensed Registered Nurse with NH eligibility
• BLS certification required.

• Area of Interest: Nursing
• Pay Range: $105,040.00/Yr. – $147,680.00/Yr. (Based on 40 hours per week, otherwise pro rata)
• FTE/Hours per pay period: 1.00 – 1.00 – 40 hrs/week
• Shift: Evening
• Job ID: 41549

Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans.

Dartmouth Health is an Affirmitive Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.