House Person

Sage Hospitality Group; Raleigh (NC); On-site; USD 21,000 - 22,000; Full time

Job summary

Sage Hospitality Group is hiring a House Person for Indigo Raleigh in North Carolina. This role focuses on cleaning and maintaining corridors and public areas to ensure guest satisfaction.

No formal education or prior experience is required, and applicants should be self-motivated with a friendly demeanor and strong guest communication skills. Competitive hourly pay and active housekeeping support are provided.

Qualifications

• Self-motivated with an even disposition.
• Able to meet appearance standards and grooming.
• Able to communicate with guests, housekeepers and supervisors.
• Able to assess required reactions to maintain standards.

Responsibilities

• Walk assigned floors and manage trash, newspapers, and service trays.
• Clean public areas including hallways, elevators and stairwells per procedures.
• Remove linens and trash to designated locations as prescribed.
• Assist section housekeepers with duties (beds, roll-ways, etc.).
• Stock linen and supplies to maintain par levels.
• Address guest requests and report issues in a hospitable manner.

Skills

Self-starting personality

Appearance standards

Guest communication

Assess required reaction

Education

No formal education required

Job description

Sage Hospitality Group is set to hire a House Person to join us at the soon-to-open, Indigo Raleigh in North Carolina!

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all, it’s what industry leaders do. That’s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!

Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.

• Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty trash receptacles
• Remove trash and/or linens and note any areas that need immediate cleaning.
• Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to hallways, elevators, service areas, stairwells, etc.
• Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner.
• Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.).
• Stock linen and supply closets to ensure par inventories.
• Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper or supervisor.
• Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.

Education/Formal Training

No formal education required.

Experience

No experience required

Knowledge/Skills

• Self-starting personality with an even disposition.
• Ability to meet standards of appearance.
• Ability to communicate with guests, housekeepers/main linen room attendant, supervisor.
• Ability to assess required reaction to meet standards.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area.
• Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes.
• Mobility -movement to reach all areas of responsibility to include shelves, windows, ledges, pipes, under and around furniture.
• Continuous standing -continuously standing and/or walking to accomplish all that is required for position.
• Climbing stairs -approximately 40 steps 15% of 40 hour week.

USD $15.00 - USD $16.00 /Hr.