House Director (East Carolina University)

Zeta Tau Alpha; Greenville (NC); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Private live-in apartment

Meals provided

Health insurance

Paid sick days

Paid vacation days

University holidays

Designated parking

Job summary

Zeta Tau Alpha Fraternity in Greenville, NC seeks a live-in House Director for a 10-month contract term. The role oversees daily facility operations, safety, and resident well-being for 22 residents.

The incumbent will reside in a private apartment within the chapter facility and receive meals per meal plan provisions. The position requires a high school diploma or GED, strong organizational and communication skills, and the ability to work extended or non-traditional hours.

Qualifications

• High school diploma or GED required.
• Ability to work with members, staff and vendors with a professional attitude.
• Strong organization and decision-making under tight deadlines.
• Excellent written and oral communication skills with collegiate members.
• Preferred: bachelor's degree and House Director or residential life experience.
• Experience with Greek-letter organizations is a plus.

Responsibilities

• Develop and maintain a safety-conscious environment with the Housing Team.
• Oversee safety equipment, entry systems, and record keeping.
• Collaborate on opening/closing operations and Move-In/Out processes.
• Supervise facility deliveries, repairs, housekeeping, and vendor oversight.
• Manage meal planning, budgeting, and maintenance spending.
• Foster inclusive living and positive relationships with members and advisors.

Skills

Goal oriented

Team oriented

Organized

Communication

Decision making under pressure

Lift up to 25 lbs

Education

High school diploma or GED

Bachelor's degree preferred

Job description

The House Director is a 10-month contracted professional who is required to reside onsite at the Iota Rho Chapter Zeta Tau Alpha residential facility in Greenville, NC. The House Director is responsible for assisting with the day-to-day facility oversight and facility safety management to ensure the well‑being of the 22 residents. The House Director resides in an apartment in the residential facility during the contract term and receives meals based on live‑in members’ meal plans. May work extended and/or non‑traditional hours.

Due to the nature of the live‑in requirement and ZTA’s membership policy, this House Director position is open to individuals who consistently live and self‑identify as women.

MINIMUM QUALIFICATIONS:

• High school diploma or GED equivalent.
• Goal‑and team‑oriented with the ability to work closely with members, staff, and vendors while exhibiting a positive, professional attitude.
• Well‑organized and able to work and make sound decisions under pressure with tight deadlines.
• Excellent written and oral communication skills, including the ability to relate to collegiate members.

PREFERRED QUALIFICATIONS:

• Bachelor’s degree (in any field).
• Prior experience as a House Director or experience in property management, residential life or.
• Greek‑letter organization.
• Ability to lift and carry up to 25 pounds.

POSITION RESPONSIBILITIES:

Health and Safety:

• Develop and maintain a safety‑conscious working environment, in partnership with the Housing Team:
  • Chapter President, House Manager (collegiate officer in charge of chapter facility operations), and Treasurer.
  • General Advisor, Housing Advisor, and Financial Advisor (alumnae volunteers).
• Ensure all safety equipment, including fire extinguishers, detectors, fire alarms, security systems, and access code systems, are well maintained and in good working order.
• Oversee all aspects of the entry system including:
  • Maintaining records of entry access permission and deactivating any entry system components (fobs, keys, biometrics, etc.) that are not returned.
  • Providing appropriate access to new members, transfer members, new advisors, and new staff.
  • Removing access for members who have transferred or resigned, as well as advisors and staff who are no longer employed within the facility.
  • Managing accurate records of hard keys/room keys.
• In collaboration with the chapter House Manager, complete the Safety, Security, and Fire Checklist and enact the chapter Crisis Management Plan, when appropriate.
• Collaborate with the House Manager and General Advisor for opening and closing operations during key times of the academic year:
  • Support the completion of the Move‑In/Out Form.

Staff and Facility Management:

• Supervise all deliveries to the facility.
• Supervise repairs to and maintenance of the facility and its furnishings, equipment, and grounds to ensure such repairs are completed with Zeta Tau alpha’s standards and guidelines.
• In partnership with the Housing Advisor, oversee housekeeping. You may be responsible for supervising a housekeeping staff or you may be responsible for conducting housekeeping activities yourself.
• In partnership with the Housing Advisor, supervise contractors and third‑party vendors working within the facility.
• Oversee meal planning.
• Understand and implement budget management related to the facility by monitoring and tracking the facility.
• Maintenance spending throughout the year.

Community Development:

• Actively commit to fostering an inclusive living environment including working with individuals or groups from diverse backgrounds.
• Foster and encourage a positive environment within the facility as it relates to the five areas of ZTA sisterhood: Shared Social Experiences, Support & Encouragement, Belonging, Accountability, and Common Purpose.
• Commit to cooperation, teamwork, and flexibility when working with chapter advisors, chapter officers, and third‑party vendors.
• Maintain necessary communication with designated advisors on all facility‑related issues.
• Establish positive relationships with collegiate members through communication.
• Interact professionally and diplomatically with members, parents, alumnae, vendors, and campus and community representatives including but not limited to attending monthly House Director meetings facilitated by the University of Michigan Fraternity & Sorority Life.

Remuneration and Benefits:

• All facilities are smoke-, pet-, drug-, and alcohol‑free environments. All tenants, including the House Director, are expected to comply with this policy.
• A private, live‑in apartment with office/living space, bedroom, and private bath, meals when collegians are in the facility, internet connection, a designated parking space, and all University holidays
• Minimal Essential Care (MEC Plan) Health Insurance is available through Reliance.
• Eligible for paid sick days (the House Director shall be eligible for 5 sick days per contract term to be taken in such a manner and at such times as she and the Chapter mutually agree).
• Paid Time Off - The House Director shall be eligible for 5 paid vacation days per contract term to be taken in such a manner and at such times as she and the Chapter mutually agree. Time unused by the House Director at the end of the relevant agreement period will be lost, and there will be no compensation for such time, consistent with all applicable state and local laws.
• Zeta Tau Alpha is an international women’s social fraternity that does not discriminate based on race, creed, ethnicity, religion, national origin, sexual orientation, or disability.