House Attendant (Substitute)

Sonesta International Hotels Corporation; New York (NY); Sur place; USD 44 000 - 58 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

HSA with Match

401(k) with Match

Paid Vacation

Paid Sick Time

Parental Leave

Life Insurance

Disability Insurance

Educational Assistance

Hotel Discounts

Employee Discounts

Résumé du poste

Sonesta International Hotels Corporation in the United States seeks a proactive housekeeping team member to help maintain clean, welcoming spaces across public areas and meeting spaces.

You will assist with linen deliveries, supplies, and operational requests, while supporting Room Attendants and leadership. A strong work ethic, teamwork, and attention to detail are essential for guest satisfaction and smooth operations.

Qualifications

• Previous housekeeping, hospitality, hotel or janitorial experience preferred.
• Ability to work in a fast-paced hospitality environment with attention to detail.
• Strong teamwork, communication, and time management skills.

Responsabilités

• Maintain cleanliness and presentation standards across hotel public spaces including lobbies, hallways, restrooms, fitness centers, and meeting spaces.
• Support housekeeping operations by delivering linens, towels, amenities, supplies, and other items.
• Assist Room Attendants and leadership with operational support and deep cleaning projects.
• Remove trash and debris and keep closets, storage and carts organized.
• Respond promptly to guest requests and report maintenance or safety issues.
• Follow sanitation procedures and hotel safety policies at all times.
• Support VIP arrivals, events, and cross-department collaboration to ensure guest satisfaction.

Connaissances

Housekeeping Experience

Hospitality Experience

Hotel Operations

Cleaning

Facilities

Operational Support

Description du poste

We’re People People. Are you? We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

Exceptional guest experiences are built on clean, welcoming, and well‑maintained spaces throughout the hotel.

What you’ll be doing

• Maintain cleanliness and presentation standards across hotel public spaces including lobbies, hallways, elevators, restrooms, fitness centers, meeting spaces, and guest-facing areas.
• Support housekeeping operations by delivering linens, towels, amenities, supplies, rollaway beds, cribs, and operational items throughout the property.
• Assist Room Attendants and housekeeping leadership with operational support, deep cleaning projects, room readiness, and housekeeping requests.
• Remove trash, soiled linens, and debris from guest floors, housekeeping areas, and operational spaces throughout shifts.
• Maintain housekeeping closets, storage rooms, linen areas, and housekeeping carts in clean and organized condition.
• Respond promptly and professionally to guest requests, housekeeping calls, and operational needs throughout the hotel.
• Report maintenance concerns, safety hazards, lost and found items, and operational issues promptly to leadership teams.
• Follow sanitation procedures, chemical handling guidelines, hotel safety policies, and operational standards at all times.
• Support VIP arrivals, group business, event setup assistance, and special operational projects as needed.
• Partner closely with Housekeeping, Front Office, Engineering, Laundry, and Operations teams to support smooth hotel operations and guest satisfaction.
• Help create clean, welcoming, and comfortable spaces aligned with Sonesta’s People People philosophy.
• Any other duties as assigned.

What great looks like

• Previous housekeeping, hospitality, hotel, janitorial, facilities, cleaning, or operational experience preferred.
• Ability to work efficiently in a fast-paced hospitality environment.
• Strong attention to detail with a focus on cleanliness, organization, and operational readiness.
• Positive attitude with a strong work ethic and willingness to support the team wherever needed.
• Strong teamwork, communication, and time management skills.
• Knowledge of cleaning procedures, sanitation standards, chemical handling, and hotel safety practices preferred.
• Ability to respond professionally to guest requests and support operational teamwork across departments.
• Flexible availability including mornings, evenings, weekends, holidays, and operational support as needed.
• A passion for hospitality, teamwork, cleanliness, and creating exceptional guest experiences behind the scenes.

Anticipated Pay Range & Additional Job Information

Hourly wage range $32-$42

How we reward you

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation & Sick Time
• Paid Parental Leave
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability
• Hospital Indemnity, Critical Illness & Accident Insurance
• Educational Assistance
• Sonesta Hotel Discounts (yes, you’ll want to use these )
• Additional Perks & Employee Discounts

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.