Job Details: Hotel Ava, Paso Robles, CA 93446. Position: Cleaning Staff (Full‑Time/Part‑Time). Salary: $18.50/hour. Shift: Any.
Position Purpose
Ensure all public areas are clean and maintained according to the standards of the hotel.
Essential Responsibilities
- Perform general cleaning duties in public areas, storage areas, and administrative areas.
- Clean rooms, hallways, lobby, lounges, restrooms, corridors, elevators, stairways, and fitness center.
- Supply own cleaning cart with appropriate supplies for shift.
- Ensure work areas are clean when finished.
- Be knowledgeable about the hotel and answer guests inquiries and requests.
- Run supplies and service items to guestrooms as requested.
- Dust furniture and fixtures.
- Polish metalwork and furniture.
- Vacuum floors.
- Participate in the guest room deep cleaning program.
- Perform deep cleaning tasks and special projects (e.g., mattress flipping, furniture moves).
- Assist with carpet cleaning and extraction.
- Strip rooms for Room Attendants upon check out.
- Collect soiled linens from rooms for laundering. Receive and store linen supplies in appropriate locations.
- Assist Room Attendants by bringing any additional items needed for the guest rooms.
- Remove and dispose of trash.
- Clean outside areas including porte cochere and other arrival areas.
- Ensure staff member break areas and administrative offices are clean and well maintained.
- All other duties assigned by managers and supervisors.
Supportive Functions
- Assist with any guest inquiry.
- Follow all company and safety and security policies and procedures.
- Report maintenance problems, safety hazards, accidents, or injuries.
- Perform other reasonable job duties as requested by direct and indirect supervisors.
Physical Demands
Environmental conditions are inside. Must sit at a desk up to six hours per day, walk, stand, and maneuver between functions. Must lift up to 45 lbs. and push or pull carts and equipment up to 250 lbs. Requires various physical abilities and visual acuity.
Job Knowledge, Skills, and Abilities
- Speak, read, write, and understand the primary language used in the workplace.
- Good verbal and written communication skills.
- Excellent customer relations skills.
- Detail oriented with outstanding organizational and communication skills.
- Basic computer and computational skills.
- Handle internal and external customers requiring patience, tact, diplomacy, and accurate information collection for conflict resolution.
- Self‑driven and able to work independently.
- Strong issue resolution and analytical skills with attention to detail.
Education
High school or equivalent education required.
Experience
Prior hotel experience preferred.