House Attendant

Pyramid Global Hospitality; Santa Rosa (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

The Sandman in Santa Rosa, CA, is part of Pyramid Global Hospitality. The House Attendant keeps public areas clean and assists the housekeeping team to ensure guest satisfaction.

This role requires attention to detail, ability to work alone or with a team, and capacity to lift up to 50 lbs; flexible weekends and holidays are required.

Compensation ranges from $18.50 to $22.00 per hour; Pyramid is an equal opportunity employer offering a respectful, inclusive workplace.

Qualifications

• Previous experience in housekeeping or janitorial services preferred, but not required.
• Strong attention to detail and commitment to cleanliness.
• Ability to work independently and as part of a team.
• Excellent time management and organizational skills.
• Must be able to communicate effectively with guests and team members.
• Must be able to lift, push, or pull up to 50 lbs and stand or walk for extended periods.
• Flexible availability including weekends and holidays.

Responsibilities

• Maintain cleanliness of public areas, including hallways, restrooms, and pool areas.
• Assist Room Attendants by delivering and retrieving linen, towels, and guest supplies.
• Empty trash throughout guest areas and hotel.
• Restock housekeeping closets and carts with necessary supplies and amenities.
• Respond promptly to guest and team requests with professionalism and a sense of urgency.
• Report any maintenance issues, lost and found items, or safety concerns to the appropriate department.
• Ensure proper handling and care of hotel equipment and cleaning supplies.
• Support deep‑cleaning projects and seasonal tasks as needed.
• Follow all health and safety regulations, resort policies, and departmental procedures.

Skills

Attention to detail

Teamwork

Time management

Communication

Physical stamina

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About Our Property

The Sandman is an ideal launch pad for exploring Sonoma Wine Country. An affordable and inviting option among Santa Rosa, California hotels, Sandman is located just off US-101, mere minutes from the area’s best wineries and breweries, dining, outdoor activities and downtown businesses. Channeling a tropical‑meets‑Californian‑bohemian flare, the Pool House & Bar offers refreshing cocktails with an al fresco ambiance. Sandman’s year‑round heated pool and hot tub encourage lingering afternoons in the sunshine. Our spacious Backyard is complete with adirondack chairs, fire tables, a bocce court, and cornhole.

What You Will Have An Opportunity To Do

The House Attendant plays a vital role in maintaining the cleanliness, organization, and overall appearance of the hotel’s public spaces and assisting the housekeeping team in delivering a high standard of guest satisfaction. This position supports room attendants by stocking supplies, removing linen, and ensuring guest areas are clean and inviting at all times.

Key Responsibilities

• Maintain cleanliness of public areas, including hallways, restrooms, and pool areas.
• Assist Room Attendants by delivering and retrieving linen, towels, and guest supplies.
• Empty trash throughout guest areas and hotel.
• Restock housekeeping closets and carts with necessary supplies and amenities.
• Respond promptly to guest and team requests with professionalism and a sense of urgency.
• Report any maintenance issues, lost and found items, or safety concerns to the appropriate department.
• Ensure proper handling and care of hotel equipment and cleaning supplies.
• Support deep‑cleaning projects and seasonal tasks as needed.
• Follow all health and safety regulations, resort policies, and departmental procedures.

What are we looking for?

Qualifications

• Previous experience in housekeeping or janitorial services preferred, but not required.
• Strong attention to detail and commitment to cleanliness.
• Ability to work independently and as part of a team.
• Excellent time management and organizational skills.
• Must be able to communicate effectively with guests and team members.
• Must be able to lift, push, or pull up to 50 lbs and stand or walk for extended periods.
• Flexible availability including weekends and holidays.

Compensation

$18.50

$22.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.