House Attendant

HHM Hospitality; Palm Desert (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

HHM Hospitality seeks a House Person in Palm Desert to clean and maintain public hotel areas per brand standards. You will greet guests, inspect spaces, and handle linens while supporting sustainability programs and guest satisfaction goals.

The role may require standing long hours, lifting up to 25 pounds, and flexibility for holidays/weekends. Training and equal opportunity employer statements are included in the job post.

Qualifications

• High school diploma preferred.
• Previous housekeeping experience or training preferred.

Responsibilities

• Greet guests courteously and acknowledge them.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from service landings and dispose of it in outside dumpsters.
• Vacuum and dust guest corridors.
• Pickup and transport used linen to laundry collection.
• Deliver clean linen to assigned sections.
• Report maintenance issues promptly.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Be prepared to cover room attendant duties during shortages.
• Support EarthView sustainability guidelines and practices.

Skills

Guest service

Attention to detail

Teamwork

Communication

Education

High School diploma

Job description

Overview

Opportunity: House Person

Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.

Your Growth Path

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Your Focus

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from the service landings and dispose of in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant when staffing shortages occur or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skill

• High Schooldiploma preferred.
• Previous housekeeping experiencerequired or equivalent training preferred.

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
• Usage of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

Our hotel in Palm Desert is a mile from Indian Wells, and a 25-minute drive from Palm Springs. We're surrounded by world-class golf courses, and have six hardcourt tennis courts, and a fully landscaped resort-sized outdoor pool. We host a complimentary evening reception and serve cooked-to-order breakfast daily.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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