House Attendant

HHM Hotels; Ithaca (GA); On-site; USD 25,000 - 36,000; Full time

Job summary

HHM Hotels is seeking a House Person to clean and maintain public hotel areas and support guest services. The role covers greeting guests, inspecting spaces, cleaning corridors, handling linens, and reporting maintenance issues.

Flexibility to cover rooms during peak periods is required, with adherence to HHM EarthView sustainability practices. Ideal candidates will have a High School diploma and prior housekeeping experience or training.

Qualifications

• Minimum high school education; previous housekeeping experience or training preferred.
• Ability to greet guests in a courteous manner and maintain cleanliness.
• Follows safety guidelines and uses cleaning chemicals properly.

Responsibilities

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash and dispose of it properly.
• Vacuum and dust guest corridors.
• Transport linen to the laundry collection site and deliver clean linen to sections.
• Report maintenance issues and respond to guest inquiries.
• Be flexible to cover room attendant duties during peak periods.
• Follow HHM EarthView sustainability guidelines.

Skills

Guest service

Cleaning routines

Safety procedures

Education

High School diploma

Job description

Overview

Opportunity: House Person

Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.

Your Growth Path

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Your Focus

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from the service landings and dispose of in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant when staffing shortages occur or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skill

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training preferred.

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
• Usage of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.