House Attendant

The Elser Hotel & Residences; HMS Bounty (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) Retirement Plan

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program

Tuition reimbursement

Leave programs as per law

Job summary

The Elser Hotel & Residences, operated by Highgate, seeks a House Attendant to maintain cleanliness across assigned areas and assist in delivering items to guestrooms. You will uphold high standards of service and support guest experiences in a luxury property in Downtown Miami.

Responsibilities include daily floor care, carpet and furniture upkeep, luggage assistance, preserving Lost and Found items, and knowledge of emergency procedures. Strong communication and physical stamina are essential.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Responsibilities

• Buff marble floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed.
• Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
• Handle items for Lost and Found according to hotel standards.
• Clean guestrooms as needed.
• Have knowledge of and assist in all emergency procedures.
• Maintain hotel equipment in proper working order.
• Maintain storage of hotel equipment in proper area.
• Complete special projects as assigned by the Housekeeping Manager.
• Ensure overall guest satisfaction.

Skills

Communication skills

Physical fitness

Customer service

Education

High School diploma or equivalent

Job description

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.www.highgate.com

Location

The Elser Hotel & Residences is a 49-story luxury condominium hotel located in Downtown Miami. The newly completed tower offers 646 fully furnished rooms/residences, over 19,000 square feet of curated amenities and 5,000 square feet of prime retail space. Named after the iconic Elser Pier, which was built in the 1900s and became the premier place for locals and visitors to enjoy the magical shoreline of Biscayne Bay in downtown Miami, The Elser Hotel & Residences will continue this tradition.

Overview

The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).

Responsibilities

• Buff marble floors daily according to hotel standards.


• Shampoo carpets in the public areas according to hotel standards.


• Shampoo furniture as needed.


• Handle all requests for luggage assistance in a friendly, efficient and courteous manner.


• Handle items for \"Lost and Found\" according to hotel standards.


• Clean guestrooms as needed.


• Have knowledge of and assist in all emergency procedures.


• Maintain hotel equipment in proper working order.


• Maintain storage of hotel equipment in proper area.


• Complete special projects as assigned by the Housekeeping Manager.


• Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.


• Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.


• Ability to stand during entire shift.


• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Benefits

Highgate offers the following benefits package for this position:

• Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance


• 401(k) Retirement Plan with employer matching contributions


• Paid holidays


• Paid vacation


• Paid sick leave (provided in accordance with applicable law)


• Employee assistance program (EAP)


• Tuition reimbursement


• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

Posting Date

This job opening was posted on 11/13/2026and will remain open for at least 14 days.