House Attendant

HHM Hotels; Florida; Hybride; USD 26 000 - 32 000; Plein temps

Résumé du poste

HHM Hotels in New York seeks a dedicated House Person to maintain spotless public hotel areas, greet guests politely, and uphold sustainability standards across the property, aligning with brand service expectations and the company’s customer-first approach.

The role covers routine cleaning, linen handling and transport, trash disposal, reporting maintenance needs, and supporting staffing during peak periods, with emphasis on safety, teamwork, and delivering a consistently high level of guest

Qualifications

• High School diploma preferred.
• Housekeeping experience required or equivalent training preferred.

Responsabilités

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash and dispose of it in outside dumpsters.
• Vacuum and dust guest corridors.
• Transport linen from floors to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues as they arise.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant during staffing shortages or peak periods.
• Support efforts to increase overall guest satisfaction.
• Follow EarthView sustainability guidelines and safety practices.

Connaissances

Guest service

Formation

High School diploma

Description du poste

Opportunity: House Person

Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.

Your Growth Path

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Your Focus

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from the service landings and dispose of in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant when staffing shortages occur or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skill

• High Schooldiploma preferred.
• Previous housekeeping experiencerequired or equivalent training preferred.

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
• Usage of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Source: HHM Hotels