House Attendant

Sonesta International Hotels Corporation; Colorado; On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k) with Company Match

Paid Vacation and Sick Days

Hotel Discounts

Job summary

Sonesta International Hotels Corporation is seeking a Housekeeping House Attendant in Denver to maintain guest room floors, restock closets, and assist guests with inquiries. The role emphasizes courteous service and attention to detail in a fast-paced hotel environment.

You will support Housekeeping operations, handle linen delivery, and respond to guest requests while adhering to Sonesta standards and procedures. The position offers hourly pay and opportunities for growth within the team.

Qualifications

• Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Excellent organizational skills and attention to detail.
• Prioritization and time management skills.
• Able to work quickly without compromising quality.
• Ability to work with little supervision and maintain a high level of performance.
• Education and Experience: Housekeeping experience in hotels preferred.

Responsibilities

• Clean and maintain assigned areas according to Sonesta standards (dusting, vacuuming, disinfecting, sanitizing, trash removal, sweeping, mopping, polishing).
• Deliver clean linen and collect dirty linen from assigned areas.
• Prepare and deliver roll-away beds.
• Receive and store housekeeping inventory.
• Maintain cleanliness and organization of linen rooms and storage closets.
• Respond to and fulfil guest requests.
• Provide support to Room Attendants.
• Notify supervisor of damages, defects, or disturbances.
• Handle lost and found items per procedures.
• Display professional appearance at all times.
• Attend departmental pre-shift and mandatory meetings.

Skills

Attentive & courteous

Organizational skills

Time management

Fast-paced environment

Self-motivation

Guest satisfaction

Job description

We’re People People. Are you? We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast ). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

The Housekeeping House Attendant sets the tone for Sonesta’s mission by always going above and beyond for our guests. The role’s primary responsibility is to maintain and clean guest room floors. The Housekeeping House Attendant is also responsible for maintaining housekeeping supply closets and storage rooms. The Housekeeping House Attendant shall provide attentive and courteous service to guests, assist guests with inquiries, and ensure their stay with Sonesta is filled with Amazing Moments. The ideal candidate has a passion for hospitality and providing exceptional guest service.

• Position Title: Housekeeping House Attendant
• Location: Denver
• Sonesta Downtown Department: Housekeeping
• Reports To: Housekeeping Manager
• Type: Non-Exempt (Hourly)
• Pay Range: $19.50 to $20.00 per hour
• Application Deadline: August 15th, 2026

Position Summary

The Housekeeping House Attendant sets the tone for Sonesta’s mission by always going above and beyond for our guests. The role’s primary responsibility is to maintain and clean guest room floors. The Housekeeping House Attendant is also responsible for maintaining housekeeping supply closets and storage rooms. The Housekeeping House Attendant shall provide attentive and courteous service to guests, assist guests with inquiries, and ensure their stay with Sonesta is filled with Amazing Moments. The ideal candidate has a passion for hospitality and providing exceptional guest service.

Job Description

Principle duties and responsibilities (Essential Functions)

• Clean and maintain assigned areas according to established Sonesta standards and procedures including; dusting, vacuuming, disinfecting, sanitizing, removing trash, sweeping, mopping and polishing.
• Deliver clean linen and collect dirty linen from assigned areas.
• Prepare and deliver roll-a-way beds.
• Receive and store housekeeping supply inventory.
• Maintain cleanliness and organization of linen rooms and storage closets.
• Respond to and fulfil guest requests.
• Provide support and assistance to Room Attendants.
• Notify supervisor on any damages, defects, needed maintenance repairs and disturbances.
• Deal with reasonable complaints/requests with professionalism and patience.
• Handle all lost and found items according to established procedures.
• Display professional appearance and demeanor at all times.
• Adhere to all housekeeping procedures and company policies.
• Attend departmental pre-shift and mandatory meetings.
• Perform other duties as requested by management.

Qualifications and Skills

• Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Excellent organizational skills and attention to detail.
• Prioritization and time management skills.
• Able to work quickly without compromising quality.
• Ability to work with little supervision and maintain a high level of performance.
• Ensure overall guest satisfaction.
• Work Environment: Guest rooms, hotel corridors, and supply rooms with potential for guest facing contact.
• Must be able to work in a fast-paced environment.
• Physical Demands: Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Frequent bending, kneeling and reaching. Ability to stand during entire shift.
• Expected Hours of Work: Must be flexible to work variable days of the week to include weekends and holidays. Must be flexible to work variable shifts (days, nights, overnights). Ten to twelve hour shifts sometimes required.
• Education and Experience: Housekeeping experience in hotels preferred.
• Additional Job Description Pay: $19.50 to $20.00 per hour.
• Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience.

Application Deadline: This job posting will be closed on August 15th, 2026.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long-Term Disability Insurance
• Various Employee Perks and Discounts

Go Beyond @SonestaHotels

WHO WE ARE

We are an organization made up of people, thoughts and ideas – all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality. We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time.

Anticipated Pay Range & Additional Job Information Pay: $19.50 to $20.00 per hour. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience. Application Deadline: This job posting will be closed on August 15th, 2026.

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between. Here’s a snapshot of what we offer:

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation & Sick Time
• Paid Parental Leave
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability
• Hospital Indemnity, Critical Illness & Accident Insurance
• Educational Assistance
• Sonesta Hotel Discounts (yes, you’ll want to use these)
• Additional Perks & Employee Discounts

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. At Sonesta, we value our team members as individuals who enhance our guests’ experiences with their unique skills and contributions. We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships. We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.