House Attendant

Aimbridge Hospitality; Austin (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking hotel management firm that values excellence and customer service. As a House Attendant, you'll play a vital role in maintaining the hotel's public areas, ensuring a welcoming environment for guests. Your responsibilities will include cleaning, assisting with luggage, and upholding the highest standards of hospitality. This is a full-time position that offers a chance to grow within a dynamic company that prioritizes employee well-being and offers a comprehensive benefits package after an initial waiting period. Embrace the opportunity to make a difference in the hospitality industry!

Benefits

Medical, Dental, and Vision Insurance

Paid Time Off

401k Retirement Plan

Employee Assistance Program

Daily Pay Options

Disability Income (Short-Term and Long-Term)

Life and AD&D Insurance

Qualifications

• High School diploma or equivalent preferred.
• Must have a valid driver license for the applicable State.

Responsibilities

• Clean and maintain public areas of the hotel.
• Handle requests for luggage assistance at check-in/out.
• Comply with hotel standards and regulations.

Skills

Customer Service

Time Management

Attention to Detail

Communication

Problem Solving

Education

High School Diploma or Equivalent

Job description

$15.00/hr. FULL TIME Weekend Availability a Must

The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas, setting-up and maintaining complimentary hotel lobby functions including coffee service and nightly concierge events, cleaning and setting-up meeting room functions, delivering service items to guest rooms upon requests from the front desk, and driving shuttle van when needed (property specific).

Responsibilities

QUALIFICATIONS:

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Record).
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations.
• Must maintain composure and objectivity under pressure.

RESPONSIBILITIES:

• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Clean and buff floors daily according to hotel standards.
• Shampoo carpets and furniture in public areas as needed according to hotel standards.
• Clean public restrooms and ensure maintenance throughout the shift.
• Handle all requests for luggage assistance at check-in/out in a friendly, efficient, and courteous manner.
• Practice safe work habits to ensure safety for guests, staff, and self.
• Handle items for "Lost and Found" according to Aimbridge Hospitality standards.
• At the end of the shift, return all keys and assignment sheets to Housekeeping or Front Office.
• Complete daily assignment checklists and submit to supervisor.
• Perform other tasks as assigned by supervisor or manager.

Property Details

We offer true Texan hospitality and hassle-free travel at the refreshed Courtyard Austin Airport hotel, located just 2 miles from Austin Bergstrom Airport and 5 miles from downtown. Our amenities include free airport shuttle, modern guest rooms with plush furnishings, soundproof windows, black-out curtains, and an onsite Bistro with healthy breakfast options and Starbucks drinks. Our lobby bar serves cocktails, local craft beers, and wine (5pm-11pm Mon-Fri). Guests enjoy free WiFi, flat-screen TVs, and plush Marriott bedding.

Company Overview

As a global leader in third-party hotel management, our portfolio includes over 1,550 hotels across all 50 states and 22 countries, encompassing top international brands, luxury hotels, resorts, and lifestyle hotels. Our associates are passionate about serving guests and achieving exceptional results, thriving in a culture that inspires excellence. Join Aimbridge Hospitality and explore a world of possibilities.

After an initial waiting period, full-time hires are eligible for a benefits package including:

• Daily Pay options (ask your Recruiter for details)
• Medical, Dental, and Vision insurance
• Disability Income (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

About the company

We are an independent hotel management firm delivering superior investment returns for our strategic partners through property management, asset management, development, renovation, and consulting services for hotels and resorts.