Hourly Student Employment - Learning Platform Technician

East Carolina University; Greenville (NC); On-site; USD 15,000 - 21,000; Part time

Job summary

East Carolina University’s ITCS Teaching Learning Research is hiring an hourly Learning Platform Technician to support Canvas, Respondus, WebEx, Poll Everywhere and other learning technologies for ECU faculty and students.

You will assist in content development, troubleshoot issues, and provide training and client support, with opportunities to work directly with campus staff in a student position.

Qualifications

• GPA requirement: minimum 2.0.
• Strong communication, presentation, and public speaking skills.
• Basic knowledge of Microsoft Office.

Responsibilities

• Provide top-tier support for Learning Technologies such as Canvas, Respondus, WebEx, Poll Everywhere, and others.
• Assist in content development and work with AV/technical support.
• Troubleshoot issues and provide client-focused support and consultation.
• Collaborate with faculty and staff to support learners and campus initiatives.

Skills

Good communication

Public speaking

Presentations

Client support

Education

GPA 2.0 minimum

Tools

Microsoft Office

Job description

Position Details

Advertising Department: ITCS TEACHING LEARNING RESEARCH

Academic Term/Year: FALL 2026/SPRING 2027

Position Title: Hourly Student Employment - Learning Platform Technician

Posting Number: 08592

Position Number: 08592

Student Job Category: Student - Hourly Job

Position Location: On-campus

City: Greenville

State: NC

Number of Vacancies: 1

Rate of Pay: $13.00/hourly

FLSA Status: FLSA Non-exempt

Will the position be subject to the CBC policy? No

Job Description

ECU Department of Information Technology and Computing Services is currently seeking a Learning Platform Technician to provide top-tier support for Learning Technologies such as Canvas, Respondus LockDown Browser & Monitor, WebEx, Poll Everywhere, and others. Students hired for this position will have the opportunity to work with ECU's University-supported learning technology applications. The selected person will have the opportunity to work directly with ECU faculty and staff, supporting and assisting them as well as other ECU students on the use of these technologies. The selected person will assist in supporting content development and work with application and audio/video technology. This job is well suited for students who are looking to add some practical experience in troubleshooting, client support, training, and content development to their resume.

GPA Requirement

Minimum of 2.0

Preferred (Majors, Experience, GPA, etc.)

• Good communication, presentation, and public speaking skills.
• Possess general knowledge of Microsoft Office.
• Have the ability to think "outside of the box" when the situation calls for it.
• Possess the ability to offer flexible and effective client support and consultation.

Additional Instructions to Applicants

Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire. Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement.

Quick Link for Direct Access

https://ecu.peopleadmin.com/postings/96613

Open Date

08/24/2026

Close Date

09/11/2026

Open Until Filled

No

Nondiscrimination Statement

East Carolina University is committed to workforce success and cultivating a culture of care for our employees.

ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at [phone] (Voice/TTY) or [e-mail].

Eligibility for Employment

Individuals submitting profiles for these positions must be current ECU students, in good-standing and meet the respective GPA requirement as required by the position type. Final candidates may be subject to criminal & sex offender background checks based upon the duties and responsibilities of the position. Some vacancies also require motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Department for People Operations, Success, and Opportunity

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at [phone] or toll free at 1-866-489-1740 or send an email to [e-mail]. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.