Hourly Shift Manager

Papa John's International , Inc.; Highland Meadows (MS); On-site; USD 14,000 - 21,000; Full time

Job summary

Papa Johns is seeking an experienced store manager to run a Papa Johns location with focus on service and profitability. The role requires strong leadership, staff oversight, and attention to detail in daily operations.

You will manage guest service, supervise kitchen and front‑of‑house, train team members, and ensure quality control while leveraging POS systems and monitoring financial performance to deliver a great customer experience.

Qualifications

• Experience leading a food service operation in a fast-paced restaurant environment.
• Ability to supervise and develop staff while maintaining high service standards.
• Proficiency with POS systems and cash handling.
• Strong customer service focus and problem-solving skills.
• Proven ability to lead a team and drive results in a store setting.
• Knowledge of kitchen operations and food preparation processes.
• Experience managing inventory and restaurant operations.

Responsibilities

• Manage daily operations of the Papa Johns restaurant, including overseeing food service, kitchen management, and customer service.
• Supervise and train team members in food preparation, cooking techniques, and inventory control to ensure quality and efficiency.
• Utilize POS systems for order processing, payments, and tracking sales data accurately.
• Conduct interviews, hire staff, and provide ongoing coaching to maintain a high level of service.
• Collaborate with the management team to implement strategies for improving restaurant performance and customer satisfaction.

Skills

Food service management

Supervisory experience

POS systems

Customer service

Team leadership

Kitchen management

Inventory control

Job description

Pay Range: $10 - $15 based on experience and certifications

Shift Manager Job Description

We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail.

Our store manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of a store manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience.

More importantly, a perfect store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

Responsibilities

• Manage daily operations of the Papa Johns restaurant, including overseeing food service, kitchen management, and customer service.
• Supervise and train team members in food preparation, cooking techniques, and inventory control to ensure quality and efficiency.
• Utilize POS systems for order processing, payments, and tracking sales data accurately.
• Conduct interviews, hire staff, and provide ongoing coaching to maintain a high level of service.
• Collaborate with the management team to implement strategies for improving restaurant performance and customer satisfaction.

Qualifications

• Food service management experience
• Supervisory experience in a restaurant setting
• Proficiency in POS systems
• Strong customer service skills
• Ability to lead and manage a team effectively
• Knowledge of kitchen management and food preparation
• Previous experience in inventory control and restaurant operations

APPLICANT ACKNOWLEDGEMENT

Pizza Warriors LLC, d/b/a Papa Johns

I understand that if I am offered a position with Pizza Warriors, LLC d/b/a Papa Johns or a subsidiary or affiliate thereof (the “Company”), I will be given an Arbitration Agreement to sign. Consent to the Arbitration Agreement means that, except as otherwise provided in the Arbitration Agreement, I agree that any employment-related legal dispute I may have with the Company including, but not limited to, any dispute concerning my application, employment, or the termination of my employment, must be resolved exclusively through arbitration. If I am offered employment, I understand that I will be provided an Arbitration Agreement that fully defines the disputes that are covered, describes the procedures for arbitration, and provides information on obtaining the rules and procedures that would govern any arbitration procedure so that I may review these rules and procedures. The Arbitration Agreement will have an opt-out provision that allows me to opt-out of the Arbitration Agreement within thirty (30) days of signing it.

MVR BACKGROUND CHECK

To the extent permitted by applicable law, I hereby consent to and authorize Pizza Warriors, LLC and/or its subsidiaries, affiliates, other related entities, successors, and/or assigns (the “Company”), to procure consumer report(s), which may include criminal background check(s), motor vehicle report(s), and/or investigative consumer report(s) (as defined by applicable California state law), on my background from a consumer reporting agency (“CRA”) or from an investigative consumer reporting agency (“ICRA”), as described in the Background Check Disclosure, the Additional Disclosures, and the California State Law Disclosures (all of which I have received separately from the Company). I have reviewed and understand the information, statements, and notices in the Background Check Disclosure, the Additional Disclosures, and the California State Law Disclosures, as well as this Background Check Authorization. My authorization remains valid throughout my employment with the Company, such that, to the extent permitted by applicable law, I agree Company can procure additional consumer report(s), which may include criminal background check(s) and motor vehicle report(s), during my employment without providing additional disclosures or obtaining additional authorizations. Except as otherwise prohibited by applicable law, I consent to and authorize the Company to share this information with Company’s current or prospective clients, customers, others with a need to know, and/or their agents for business reasons (e.g., to place me in certain employment positions, jobs, work sites, etc.).

Company Introduction

At Papa Johns, we're more than a pizza company—we're a people company. Our success is built on passionate team members who are committed to delivering quality, creating memorable customer experiences, and growing together.
We believe in promoting from within, recognizing hard work, and providing opportunities for career advancement. Whether you're looking for your first job or building a long-term career in restaurant leadership, Papa Johns offers a fast-paced, team-oriented environment where your contributions make a difference every day.
Better Ingredients. Better Pizza. Better People.