Hourly Operations Supervisor: Service & Cost Control

Aramark; Washington (District of Columbia); Hybrid; USD 26,000 - 37,000; Full time

Job summary

Aramark is seeking an Hourly Supervisor in Washington, DC to improve profitability, ensure top customer service, safety, sanitation, and quality while driving sales and controlling costs.

The role requires supervising daily staffing, monitoring labor costs, and ensuring production costs, inventory, and service quality meet standards. Benefits include comprehensive programs and opportunities for growth.

Qualifications

• Must have 3-5 years of relevant experience.
• Current Certifications as needed.
• Role may involve physical demands including lifting, bending, pushing, pulling, and standing with PPE as required.

Responsibilities

• Controls labor costs by supervising daily staffing levels and driving efficiency.
• Maintains production, supply, and inventory costs by following standards.
• Audits service and quality regularly.
• Ensures adherence to standards and tracking procedures daily.
• Develops and implements strategies to achieve customer satisfaction.
• Supervises teamwork and service on a regular basis.
• Addresses day-to-day employee issues professionally and in line with Aramark policies.
• Supports and implements training programs to improve guest service and revenue.
• Assists in annual reviews and monitors interim performance issues.
• Ensures time and attendance procedures are followed accurately.
• Keeps staffing aligned with established guidelines and adjusts daily as needed.
• All employees are trained according to safety, health, and sanitation procedures.

Job description

Aramark is seeking an Hourly Supervisor in Washington, DC to improve profitability, ensure top customer service, safety, sanitation, and quality while driving sales and controlling costs.

The role requires supervising daily staffing, monitoring labor costs, and ensuring production costs, inventory, and service quality meet standards. Benefits include comprehensive programs and opportunities for growth.