Hourly Operations Lead: Service, Safety & Efficiency

Aramark Correctional Services; Tempe (AZ); On-site; USD 25,000 - 36,000; Full time

Job summary

Aramark Correctional Services is seeking an Hourly Supervisor to improve profitability and uphold top customer service, safety, sanitation, quality, and consistency while driving sales and controlling costs. The role focuses on daily staffing, labor cost controls, and adherence to Aramark standards across operations.

The candidate will supervise staff, implement training programs, and participate in performance reviews, with emphasis on safety procedures and consistent service delivery.

Qualifications

• 3–5 years of relevant supervisory experience.
• Current certifications as needed.

Responsibilities

• Controls the labor costs by supervising daily staffing levels as needed while driving efficiency from all staff.
• Retains control of production costs, supply costs, and inventory by adhering to all standards of operation.
• Audits service and quality on a regular basis.
• Adheres to all standards and established tracking procedures daily.
• Develops and implements strategies to achieve customer satisfaction goals.
• Supervises teamwork and service on a regular basis.
• Supervises day-to-day employee issues in a professional manner while adhering to all Aramark policies and procedures.
• Supports and implements training programs that develop skills to better serve guests, build repeat business, grow revenue, and improve morale.
• Assists in annual employee reviews and supervises interim performance issues.
• Supervisor accurate adherence to Aramark's time and attendance procedures.
• Ensure staffing level consistent with established guidelines and make daily adjustments based on business needs.
• All employees to be trained according to company standards for safety, health, and sanitation procedure

Skills

Staff supervision

Cost control

Customer service

Safety procedures

Education

Current Certifications as needed

Job description

Aramark Correctional Services is seeking an Hourly Supervisor to improve profitability and uphold top customer service, safety, sanitation, quality, and consistency while driving sales and controlling costs. The role focuses on daily staffing, labor cost controls, and adherence to Aramark standards across operations.

The candidate will supervise staff, implement training programs, and participate in performance reviews, with emphasis on safety procedures and consistent service delivery.