Hourly Manager/Server

Cunningham Restaurant Group; Indianapolis (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking restaurant group as an Hourly Manager, where you can blend hands-on serving with leadership responsibilities. This dynamic role offers the chance to enhance your skills in customer service while overseeing daily operations and coaching team members. If you are passionate about creating exceptional dining experiences and eager to grow into a full-time management position, this opportunity is perfect for you. Embrace a vibrant work environment that values diversity and inclusivity, and be part of a team that prioritizes connection, honesty, and respect.

Qualifications

• Previous serving experience preferred but not required; training provided.
• Excellent communication and interpersonal skills are essential.

Responsibilities

• Oversee closing operations and ensure smooth service.
• Deliver high-quality service and maintain compliance with standards.

Skills

Customer Service

Communication Skills

Attention to Detail

Teamwork

Education

High School Diploma

Job description

Since 1997, Mike Cunningham, owner of Cunningham Restaurant Group (CRG), has created an array of unforgettable dining experiences for guests. From its humble beginnings in Brownsburg, Indiana to a growing tri-state restaurant group, CRG represents a steady beat of expansion and innovation fueled by a commitment to community impact. Our vision is reflected in forty restaurants…eighteen concepts… and sustainable, consistent growth.

Are you an experienced restaurant professional looking to take the next step in your leadership journey? We’re seeking a dynamic Hourly Manager who thrives in both guest-facing and leadership roles. This unique position combines hands-on serving shifts with manager-on-duty responsibilities, offerin g a perfect opportunity for someone eager to grow into a full-time salaried management role.

Job Overview: As a Server/Hourly Manager, you play a crucial role in ensuring a positive dining experience for our guests. You are responsible for providing exceptional customer service, taking orders accurately, serving food and beverages promptly, and maintaining a clean and organized dining area. Your friendly and attentive demeanor will contribute to the overall success of our restaurant. In addition, this position will play a key role in daily operations, focusing on end-of-day responsibilities (i.e. reconciling sales, securing the building, coaching the team, and ensuring all standards are met.

Key Responsibilities:

Key Responsibilities:

Manager-On-Duty Shifts

• Oversee all closing operations: staff checkouts, side work completion, end-of-day reporting, and building security

• Ensure smooth service by supporting both front-of-house and back-of-house teams

• Provide on-the-spot coaching and leadership to hourly team members

• Resolve guest issues with professionalism and urgency

• Maintain compliance with all safety, sanitation, and company standards

Serving Shifts

• Deliver high-quality, attentive service to guests in your assigned section

• Demonstrate in-depth menu knowledge and make thoughtful recommendations

• Handle orders, payments, and table maintenance efficiently

• Support your teammates with a collaborative, positive attitude

Qualifications:

• Previous serving experience is preferred but not required; training will be provided.

• Excellent communication and interpersonal skills.

• Strong attention to detail.

• Team player with a positive attitude.

• Flexibility to work evenings, weekends, and holidays.

• Knowledge of food and beverage offerings is a plus.

Physical Requirements:

• Must be able to lift trays of food and beverages.

• Ability to stand, walk, and carry trays for extended periods.

• Ability to bend, stoop, and reach as necessary.

• Flexibility to work evenings, weekends, and holidays.

CRG offers competitive compensation, including tips, and opportunities for advancement within our restaurants. If you are passionate about delivering outstanding customer service and thrive in a dynamic restaurant environment, we encourage you to apply. Join our team and be part of an exciting dining experience!

At Cunningham Restaurant Group, we embrace diversity and uphold equal opportunities for all. Our commitment to fairness and inclusivity reflects our core values of Connection, Honesty, Ownership, Respect, Fairness, Kindness, and Opportunity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please join us in fostering an environment where everyone is valued and respected.