Hourly Manager - Proof of the Pudding (Atlanta Airport)

Concessions International; Atlanta (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in food and beverage service is seeking an Hourly Manager to join their dynamic team at a bustling airport location. This role requires a strong leader who can inspire and manage a team while ensuring exceptional guest service. Responsibilities include overseeing daily operations, cash management, and maintaining food safety standards. The ideal candidate will thrive in a fast-paced environment and possess a commitment to quality and customer satisfaction. Join a company that values growth opportunities and encourages a flexible work environment where your contributions truly make an impact.

Qualifications

• 1-2 years of customer service and supervisory experience required.
• Must obtain alcohol awareness and/or ServSafe Food Safety certification.

Responsibilities

• Ensure superior guest service and manage daily operations.
• Perform cash handling duties and maintain unit appearance.

Skills

Customer Service

Supervisory Skills

Cash Management

Food Safety

Team Leadership

Detail Oriented

Education

High School Diploma or GED

Job description

Hourly Manager - Proof of the Pudding (Atlanta Airport)

Job Category: Food and Beverage Service

Requisition Number: ASSIS003203

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• Posted: March 13, 2025
• Full-Time

Locations

Showing 1 location

Proof of Pudding B10
Atlanta Hartsfield/Jackson
Int'l Airport-P.O. Box 20946
Atlanta, GA 30320, USA

Purpose of Position:

Support the operation to deliver superior guest service by performing duties such as completing guest transactions, assisting with food preparation and/or cooking, and cleaning. Assist unit management with monitoring daily operations and lead employees in the absence of a unit or assistant manager. Perform unit opening and closing duties including cash management, inventory, stocking, and maintaining the unit's appearance.

Essential Duties/Responsibilities:

1. Ensure each guest receives superior service by providing a friendly environment, prompt recognition, and greeting of guests with a smile, following established service standards.
2. Communicate, explain, and suggestively sell menu offerings, products, and promotions to guests.
3. Complete cash handling duties with appropriate paperwork; process and present checks to guests and complete payment transactions.
4. Cook and store food at required temperatures; label, date, and rotate all products according to company standards.
5. Assist unit management with monitoring daily operations and lead employees in the absence of a unit or assistant manager.
6. Perform unit opening and closing duties including cash management, inventory, stocking, and maintaining the unit's appearance.
7. Adhere to and ensure all company policies, procedures, and safety guidelines are followed.
8. Support training of associates to maintain unit standards, sales, and customer service.
9. Ensure all areas of the unit are properly cleaned and maintained, and opening/closing side works are completed per checklists.
10. Follow safe food handling and hygiene practices.
11. Adhere to workplace safety standards for operating and maintaining equipment; report malfunctions immediately.
12. Perform other duties as assigned.

Qualifications:

High school diploma or GED; 1-2 years of customer service and supervisory experience or equivalent education, training, and experience. Must obtain alcohol awareness and/or ServSafe Food Safety certification.

Skills and Behaviors:

• Leader: Inspires teammates to follow them
• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out tasks with all necessary details
• Dedicated: Devoted to tasks with loyalty or integrity

Motivations:

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Self-Starter: Motivated to perform independently
• Flexibility: Performs well when able to set own schedule and goals
• Entrepreneurial Spirit: Driven to develop new ventures within the business
• Ability to Make an Impact: Contributes to project and organizational success

Additional Requirements:

Equal Opportunity Employer. Applicants will be notified of rights pursuant to federal employment laws. For more information, review the "Know Your Rights" notice from the Department of Labor.