Hourly Manager

Burger King; Pinetop-Lakeside (AZ); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Flexible schedule

Meal discounts

Advancement opportunities

401(k) matching

Paid sick leave

Employee referral program

Early wage access

Internal incentive programs

Medical/dental/vision benefits

Job summary

Workstream is seeking an Hourly Manager inArizona to support the general and assistant managers in delivering fast, friendly service at the counter and drive-thru. You will supervise crew, assist in opening duties, manage cash drawers, and ensure orders are prepared accurately.

The role involves food prep, stock rotation, and maintaining a clean, safe dining environment with a focus on guest satisfaction. Successful candidates will have strong teamwork, ability to resolve guest concerns, and

Qualifications

• Experience in fast-food or restaurant environments preferred.

Responsibilities

• Supervise crew members and team leaders to maintain customer service.
• Assist managers to take orders promptly and courteously.
• Resolve customer complaints as needed.
• Open restaurant, manage cash drawers, and deposits.
• Operate fryers, broilers, and grills; prepare food.
• Prepare garnishes and stock ingredients.
• Receive shipments and rotate stock.
• Perform minor repairs and close the restaurant.
• Create a positive, motivating environment for staff.

Skills

Customer service

Cash handling

Food preparation

Team leadership

Tools

Point of Sale system

Job description

Job Duties

Assists general manager and assistant manager to supervise crew member and team leaders to maintain a good level of customer service and ensure orders are taken in a prompt, accurate and courteous manner. Hourly Managers resolve customer complaints as needed. Opens restaurant, sets up cash drawers, initiates computer run and makes final deposit of previous night’s receipts. Turns on fryers, broilers and breakfast grills. Prepares food and waits on customers at counter and drive‑thru window. Prepares garnish for lunch sandwiches, cuts lettuce, tomatoes, pickles and onions. Receives and stores incoming shipments of food. Rotates stock in freezer/cooler. May do minor repairs. Operates cash register. May close restaurant, cleaning kitchen equipment, and dining room, preparing final deposit and closing paperwork. Hourly Managers help build a positive and motivating environment for all employees that is committed to delivering superior customer service.

This job description is a generic listing of the responsibilities of the Hourly Manager position; some of these responsibilities may not be required at all times.

Equipment, Tools, Materials Utilized

Food and preparation equipment, computer, report paperwork, automobile.

Work Environment

Indoors, heat from cooking equipment. Outdoors for some cleaning and maintenance of the patio, parking lot and other outdoor spaces.

Physical Requirements

• Sitting / Occasional / At breaks and lunch/dinner
• Standing / Constant / Surface: Tile
• Reaching / Frequent / Floor to 6-7 feet
• Twisting / Occasional / May twist at waist or turn entire body
• Bending / Occasional / May usually bend or squat to reach floor
• Squatting / Occasional / May usually squat or bend to reach floor
• Climbing / Only closers / Surface: Step or fixed ladder, Height: 6ft
• Pushing/Pulling / Occasional / Bread racks or equipment on roller
• Carrying / Occasional / Weight: Mostly under 10 Lb., occasionally up to 50 Lb. Distance: Within restaurant
• Lifting / Occasional / Height: to waist: Weight: Most under 10Lb., but occasionally up to 50 Lb.

Benefits

• Flexible work schedule
• Meal Discounts
• Advancement opportunity
• 401(k) with company match after one year of service
• Paid sick leave
• Employee Referral Program
• Early wage access
• Various internal employee incentive programs
• Medical, dental and vision for qualified employees