Hourly Leadership - Smith's Mill (New Albany, OH) - NEW LOCATION

Greater's; New Albany (OH); On-site; USD 12,000 - 15,000; Part time

Job summary

Graeter's in New Albany, Ohio, is seeking enthusiastic Team Leaders for its new location opening in September 2026. This role requires a passion for customer service, teamwork, and the ability to thrive in a fast-paced environment. You'll be responsible for upholding our culture of fun while ensuring quality service and cleanliness.

Ideal candidates will have previous experience in retail and possess strong math skills. Join Graeter's and help create memorable experiences for our guests!

Qualifications

• Previous experience as a key holder or with opening/closing duties.
• Ability to perform basic math for register transactions.
• Physical capability to lift up to 40 lbs and stand for prolonged periods.

Responsibilities

• Act as an ambassador for Graeter's and uphold the company culture.
• Ensure quality, cleanliness, and service excellence.
• Work in a fast-paced retail environment.

Skills

Teamwork

Customer service

Basic math skills

Job description

Job Details

Job Location: New Albany, OH 43054

Position Type: Retail

Our new Smith's Mill location is opening Sempember 2026!

Love ice cream? Love helping people? Then we’ve got a job for you! Graeter’s is looking to grow our team with people who share our passion for giving our customers the BEST. Graeter’s is a fun and exciting 4th generation family-owned company looking for candidates to help us achieve our goal of providing our guests with the best service and products available anywhere, as we have since 1870! Feel free to stop into any of our retail locations and find out what all the excitement is about! A Graeter’s Team Leader is responsible for being an ambassador for Graeter’s –someone who can embrace our culture of fun, loves talking to guests, focuses on quality and cleanliness, and can be a part of a fast-paced team environment.

We are currently looking for Seasonal, Part-Time, and Full-Time Team Leaders at our locations!

THIS IS THE JOB FOR YOU IF:

• You can work in the varying pace of a retail environment.
• You love working on a team.
• You have a flexible work schedule and are willing to help when and where you may be needed.
• You are accountable and reliable.
• You are passionate about your work, and you share that enthusiasm!
• You love serving guests and making people’s day!

JOB REQUIREMENTS:

• EXPERIENCE: Previous key holder or opening/closing duties.
• MATH & LANGUAGE SKILLS: Must be able to perform basic math and count cash for register transactions. Must have the ability to read and comprehend instructions in the use of equipment, methods, processes, and procedures.
• PHYSICAL DEMANDS: The job may require you to be able to lift up to 40 lbs, have the flexibility and strength to load supplies and equipment (around the store and in/out of vehicles), and be able to stand on your feet for prolonged periods (4+ hours). Capable of scooping hard ice cream on a repetitive basis.
• SEASONAL, PART-TIME OR FULL-TIME EMPLOYMENT: Varied schedule including mornings/nights/weekends/holidays (closed Thanksgiving & Christmas).

Join the Graeter’s family by applying today!