Hotel Valet Supervisor | Fort Lauderdale, FL

Oaks Services, LLC.; Fort Lauderdale (FL); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

12 Oaks United in Fort Lauderdale, FL seeks a Valet Supervisor to lead the guest experience and valet team. The role focuses on safe vehicle handling, guest interaction, and team leadership during the afternoon shift.

You will oversee daily operations, train staff, and ensure a high standard of hospitality while maintaining a professional appearance and positive guest relations.

Qualifications

• High school diploma or GED required.
• At least 1 year of leadership experience.
• Valid driver's license, clean driving record, and at least 18 years of age.
• Strong communication, organization, and multitasking skills.

Responsibilities

• Lead by example and create a welcoming environment for guests and your team.
• Greet guests with a smile and make each interaction personal and genuine.
• Oversee daily valet operations to ensure vehicles are parked and retrieved safely and efficiently.
• Support, train, and motivate the team to deliver outstanding service and hospitality.
• Resolve guest concerns professionally and turn challenges into positive experiences.
• Maintain a polished, professional appearance and smooth operations.

Skills

Leadership

Customer Service

Communication

Organization

Multitasking

Education

High school diploma or GED

Job description

About 12 Oaks United

At 12 Oaks United, we do more than park cars; we create moments guests remember.

We operate on a foundation of Connections and Competence - believing that how we treat people and how well we do our jobs are equally important.

Our culture is built on three pillars:

• Our Actions - What we do daily to build connections and demonstrate competence
• Our Opportunities - How we exceed expectations and develop our skills
• Our Culture - The shared values that sustain relationships and reinforce excellence

The Role: Valet Supervisor

Location: Fort Lauderdale, FloridaSchedule: Open availability, afternoon shift from 3:00 PM to 11:00 PMPay: Listed pay rate is based on an hourly rate plus tips

What You Will Do

• Lead by example and create a welcoming environment for both guests and your team
• Greet guests with a smile and make each interaction feel personal and genuine
• Oversee daily operations to ensure vehicles are parked and retrieved safely and efficiently
• Support, train, and motivate your team to deliver outstanding service and hospitality
• Resolve guest concerns with professionalism and care, turning challenges into positive experiences
• Work together to keep operations smooth and maintain a polished, professional appearance

We are not just parking cars - we are driving the guest experience.

What We're Looking For

• A positive leader who takes pride in doing things right and inspires others
• High school diploma or GED required
• At least 1 year of leadership experience
• Strong communication, organization, and multitasking skills
• Friendly, professional attitude and team spirit
• Valid driver's license, clean driving record, and at least 18 years of age

Why You'll Love Working with Us

• A team-first culture where everyone supports one another
• Flexible schedules that work with your life
• Opportunities for growth and skill development
• Active, engaging work - every day brings new moments to shine

At 12 Oaks United, caring for people and taking pride in what you do come together to create experiences guests never forget - where every valet has the chance to make a real impact.

12 Oaks United is an equal opportunity employer. 12 Oaks United does not discriminate based on race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

All applicants must submit to and pass pre-employment testing to include background check and MVR (motor vehicle record) review.