Hotel Valet Supervisor | Fort Lauderdale, FL

Oaks Services, LLC.; Birch Ocean Front (FL); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Team-first culture

Flexible schedules

Growth opportunities

Engaging work

Job summary

12 Oaks United in Fort Lauderdale, FL is seeking a Valet Supervisor to lead a front-line team and deliver exceptional guest experiences in a fast-paced valet operation.

The role requires strong leadership, excellent communication, and a commitment to guest satisfaction, with responsibilities including supervision of valet activities, coaching staff, and ensuring safety and professionalism on site.

Qualifications

• High school diploma or GED is required.
• At least 1 year of leadership experience.
• Valid driver's license, clean driving record, and age 18+.

Responsibilities

• Lead by example and create a welcoming environment for guests and your team.
• Greet guests with a smile and make each interaction personal.
• Oversee daily operations to ensure vehicles are parked and retrieved safely and efficiently.
• Train and motivate your team to deliver outstanding service.
• Resolve guest concerns professionally and turn challenges into positive experiences.
• Maintain a polished, professional appearance of the operation.

Skills

Leadership

Communication

Multitasking

Guest service

Education

High school diploma or GED

Job description

About 12 Oaks United

At 12 Oaks United, we do more than park cars; we create moments guests remember.

We operate on a foundation of Connections and Competence - believing that how we treat people and how well we do our jobs are equally important.

Our culture is built on three pillars:

• Our Actions - What we do daily to build connections and demonstrate competence
• Our Opportunities - How we exceed expectations and develop our skills
• Our Culture - The shared values that sustain relationships and reinforce excellence

The Role: Valet Supervisor

Location: Fort Lauderdale, FloridaSchedule: Monday through Sunday; during hours of operation | Weekend availability requiredPay: Listed pay rate is based on an hourly rate plus tips

What You Will Do

• Lead by example and create a welcoming environment for both guests and your team
• Greet guests with a smile and make each interaction feel personal and genuine
• Oversee daily operations to ensure vehicles are parked and retrieved safely and efficiently
• Support, train, and motivate your team to deliver outstanding service and hospitality
• Resolve guest concerns with professionalism and care, turning challenges into positive experiences
• Work together to keep operations smooth and maintain a polished, professional appearance

We are not just parking cars - we are driving the guest experience.

What We're Looking For

• A positive leader who takes pride in doing things right and inspires others
• High school diploma or GED required
• At least 1 year of leadership experience
• Strong communication, organization, and multitasking skills
• Friendly, professional attitude and team spirit
• Valid driver's license, clean driving record, and at least 18 years of age

Why You'll Love Working with Us

• A team-first culture where everyone supports one another
• Flexible schedules that work with your life
• Opportunities for growth and skill development
• Active, engaging work - every day brings new moments to shine

At 12 Oaks United, caring for people and taking pride in what you do come together to create experiences guests never forget - where every valet has the chance to make a real impact.

12 Oaks United is an equal opportunity employer. 12 Oaks United does not discriminate based on race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

All applicants must submit to and pass pre-employment testing to include background check and MVR (motor vehicle record) review.