Hotel Task Force Manager

Atira Hotels; Tucson (AZ); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Temporary housing

On-site lodging

Job summary

Atira Hotels in Tucson, AZ, seeks a Task Force Manager to provide on-site leadership during management transitions and staffing gaps. You will oversee operations across departments, guide teams, and ensure guest experiences meet boutique standards.

The role requires Hilton and full-service hotel experience, with flexibility for travel and a fast-paced schedule. Temporary assignment focuses on optimizing service, staffing, and performance with HR support.

Qualifications

• Prior hotel management experience with Hilton is required.
• Full-service hotel experience, including oversight of Food & Beverage operations.
• Experience as General Manager, Assistant General Manager, Operations Manager, or Task Force Manager.
• Strong understanding of hotel operations, guest service, staffing, labor management, and financial controls.
• Ability to adapt quickly to a new property, systems, and team.
• Strong communication, organization, problem-solving, and leadership skills.
• Comfortable using hotel property management systems, timekeeping platforms, and Microsoft Office.
• Boutique hotel experience and previous task force assignments are preferred.

Responsibilities

• Oversee daily hotel operations across Front Office, Housekeeping, Food & Beverage, Maintenance, and other hotel departments.
• Maintain a visible presence on-site and support departments during busy periods.
• Conduct daily property walks to identify service, cleanliness, maintenance, and safety concerns.
• Respond promptly to guest concerns and follow through on resolutions.
• Review guest feedback and work with leaders on improvements.
• Preserve personal service and attention to detail expected in a boutique hotel.
• Support recruiting, interviewing, onboarding, and training with HR.
• Coach department leaders and staff on service expectations and accountability.
• Review staffing and schedules against occupancy and events.
• Monitor attendance, overtime, and timekeeping accuracy.
• Address performance concerns promptly with HR guidance.
• Build positive relationships and encourage clear communication across departments.
• Monitor labor costs, purchasing, inventory, and controllable expenses.
• Review operational reports and identify efficiency improvements.
• Ensure payroll preparation, timekeeping corrections, and approvals by deadlines.
• Support revenue opportunities with Sales and hotel leadership.
• Follow company procedures for cash handling, refunds, rate changes, and financial controls.
• Follow company policies, procedures, and employment and safety requirements.
• Coordinate with HR to ensure onboarding and required documentation.
• Ensure incidents are reported promptly with documentation.
• Follow up on maintenance requests and corrective actions.
• Provide regular progress updates and escalate issues requiring management support.
• Prepare a clear handoff of outstanding priorities at assignment end.

Skills

Hilton experience

Hospitality leadership

Hotel operations

Labor management

Guest service

Tools

PMS software

Timekeeping systems

Microsoft Office

Job description

Salary Range: $100,000.00 To $120,000.00 Annually

Living Accommodation : For 6-8 weeks

Task Force Manager

Lodge on the Desert | Tucson, Arizona
Hilton hotel management experience and full-service hotel experience are required.

Join our beautiful boutique hotel in Tucson, Arizona, as a Task Force Manager. We are seeking an experienced, hands‑on hospitality leader to support daily operations, guide our team, and deliver a welcoming, memorable guest experience.

This temporary assignment requires on‑site leadership, travel, and a flexible schedule. The ideal candidate can quickly assess hotel needs, establish priorities, and work alongside department leaders to improve service, staffing, and operational performance.

Position Summary

The Task Force Manager provides operational leadership during management transitions, staffing gaps, or periods requiring additional support. Working closely with the management company and property leadership, this person helps maintain consistent service, support associates, manage labor, and keep the hotel operating efficiently.

Key Responsibilities

Hotel Operations and Guest Experience

Oversee daily operations across Front Office, Housekeeping, Food & Beverage, Maintenance, and other hotel departments.

Maintain a visible presence throughout the property and assist departments during busy periods.

Conduct daily property walks to identify service, cleanliness, maintenance, and safety concerns.

Respond promptly to guest concerns and follow through on resolutions.

Review guest feedback and work with department leaders on practical improvements.

Preserve the personal service and attention to detail expected in a boutique hotel.

Team Leadership and Staffing

Support recruiting, interviewing, onboarding, and training in coordination with HR.

Coach department leaders and associates on service expectations and accountability.

Review staffing and schedules against occupancy, events, and operational needs.

Monitor attendance, overtime, and timekeeping accuracy.

Address performance concerns promptly and document them with HR guidance.

Build positive working relationships and encourage clear communication across departments.

Financial and Administrative Oversight

Monitor labor costs, purchasing, inventory, and controllable expenses.

Review operational reports and identify opportunities to improve efficiency.

Ensure payroll preparation, timekeeping corrections, and approvals are completed by established deadlines.

Support revenue opportunities through coordination with Sales and hotel leadership.

Follow company procedures for cash handling, refunds, rate changes, and financial controls.

Property Standards and Compliance

Follow company policies, hotel procedures, and applicable employment and safety requirements.

Coordinate with HR to ensure onboarding and required employee documentation are completed.

Ensure incidents are reported promptly with appropriate supporting documentation.

Follow up on maintenance requests and corrective actions.

Provide regular progress updates, identify concerns, and escalators issues requiring management support.

Prepare a clear handoff of outstanding priorities at the end of the assignment.

Qualifications

Prior hotel management experience with Hilton is required.

Full-service hotel experience is required, including oversight of Food & Beverage operations.

Previous experience as a General Manager, Assistant General Manager, Operations Manager, or Task Force Manager.

Strong understanding of hotel operations, guest service, staffing, labor management, and financial controls.

Ability to adapt quickly to a new property, systems, and team.

Strong communication, organization, problem-solving, and leadership skills.

Comfortable using hotel property management systems, timekeeping platforms, and Microsoft Office.

Boutique hotel experience and previous task force assignments are preferred.

Travel and Schedule Requirements

Ability to travel to Tucson, Arizona, and work on‑site for the assignment.

Flexibility to work mornings, evenings, weekends, holidays, and respond to urgent operational needs.

Assignment duration, compensation, travel arrangements, and any lodging accommodations will be discussed during the hiring process.

Physical Requirements

The role involves frequent walking throughout the hotel, standing for extended periods, accessing operational areas, and assisting with hotel activities as needed. Essential job functions may be performed with reasonable accommodation.

We are an equal opportunity employer and welcome qualified applicants from all backgrounds. Employment decisions are based on qualifications, experience, and business needs, without regard to any status protected by applicable law.