Philadelphia, Pennsylvania, United States
Country
United States
Job Description
Bartender Job Description
DoubleTree by Hilton Philadelphia Airport
Position Summary
The Bartender prepares and serves beverages while providing friendly, attentive service. This position maintains a clean, organized bar, follows responsible alcohol service standards, and accurately processes guest transactions.
Key Responsibilities
- Greet guests promptly and provide welcoming, professional service.
- Prepare alcoholic and nonalcoholic beverages according to established recipes and presentation standards.
- Take food and beverage orders, make recommendations, and promote menu offerings.
- Verify identification and follow responsible alcohol service procedures, including recognizing intoxication and notifying management when assistance is needed.
- Enter orders accurately into the POS system and process cash, credit card, and room-charge payments.
- Follow cash-handling procedures, maintain the assigned bank, and complete accurate closing paperwork.
- Verify guest information and obtain required signatures for room charges.
- Stock liquor, beer, wine, mixers, garnishes, glassware, and other supplies.
- Complete opening and closing duties, cleaning checklists, and assigned side work.
- Maintain sanitation standards for the bar, equipment, glassware, and service areas.
- Monitor inventory and report shortages, waste, maintenance issues, and guest concerns.
- Communicate with kitchen and service teams to support timely food and beverage service.
- Follow hotel policies, uniform standards, and attendance expectations.
Qualifications
- Previous bartending experience preferred; hotel or restaurant experience is a plus.
- Knowledge of common cocktails, beer, wine, and beverage service.
- Strong guest service, communication, and basic math skills.
- Ability to use a POS system and accurately handle payments.
- RAMP training required within the timeframe established by the property.
- Must meet applicable age requirements for serving alcohol.
Work Requirements
- Availability for scheduled shifts, including evenings, weekends, holidays, and special events.
- Ability to stand and move throughout the shift, bend, reach, and carry bar supplies, with reasonable accommodation as needed.
- Ability to remain organized and professional during busy service periods.
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