Hotel Shuttle Van Driver | Safe, Courteous Guest Transport

Raines Co

Greenville (SC)

On-site

USD 19,000 - 25,000

Full time

14 days+

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Benefits offered by this job

Medical/Dental/Vision benefits

401K

Generous PTO

Career advancement

Job summary

Raines Co. is seeking a friendly Hotel Shuttle Van Driver to provide safe transportation for guests to airports, attractions, and surrounding areas. You will assist with luggage, conduct vehicle inspections, and maintain punctual service in a guest-focused environment.

The role requires a valid driver's license, a high school diploma or GED, and prior hospitality shuttle or front desk experience. We offer comprehensive benefits, a 401K plan, generous PTO, and opportunities for career growth

Qualifications

Experience in the hospitality industry as a shuttle/van driver, front desk agent, or related positions.
Experience with driving multiple people in a van-type setting.
Valid Driver's License in the state of operation.
Minimum High school diploma, GED or equivalent.

Responsibilities

Safely and courteously transport hotel guests to and from various destinations, including airports, event venues, restaurants, and other local attractions.
Assist guests with loading and unloading luggage and other personal belongings.
Conduct daily pre-trip and post-trip inspections of the shuttle van to ensure it is in good working condition. Report any issues or maintenance needs promptly.
Follow all safety and traffic regulations, including seatbelt use, speed limits, and other local driving laws.
Greet guests in a friendly and professional manner, maintaining a positive and customer-focused attitude.
Provide information about local attractions, services, and points of interest when requested.
Maintain effective communication with the hotel's front desk, concierge, and other relevant departments to coordinate guest transportation efficiently.
Keep the shuttle van clean and well-maintained, both inside and outside.
Ensure the van is stocked with necessary supplies, such as water, maps, and promotional materials.
Maintain a punctual and reliable schedule to ensure that guests reach their destinations on time.
Adapt to changing traffic and weather conditions, rerouting as necessary.
Handle payments or vouchers for transportation services, if required, and issue receipts as needed.
Be prepared to handle emergencies or unforeseen situations, such as vehicle breakdowns or guest medical issues, in a professional and efficient manner
Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD
Assists all departments in servicing the guests especially during high volume periods
Attends meetings as required